Our Mission: “We are committed to promoting the growth of credit unions through service excellence in the delivery of quality products and services.”
As an organization owned by credit unions, and serving only credit unions, we understand our users’ needs. Synergent has the unique advantage of having all our divisions – Technology Services, Check Processing, Cards Processing, Direct Marketing Services, under one roof, streamlining back office functions for both Synergent and credit unions. Synergent is first and foremost a service organization, and serves as an extension of your staff, allowing you to better serve your members and community. Each division brings their unique service offering to credit unions, resulting in better member service throughout all areas of the credit union.
Synergent has been delivering Core Processing services to credit unions since 1971 – longer than most vendors have been in business. We provide Symitar’s industry-leading Episys®, the most powerful, stable and flexible core processing platform available. Technology Services provides the enhanced efficiencies and broad functionality that gives your credit union the freedom to focus on what you do best-serving your members.
Check Processing and Support Services
Synergent Check Processing and Support Services backs your credit union with our security, speed, and support. From branch, merchant and member capture, our Electronic Check Collection is focused on the remote delivery for cost and time savings.
Synergent Card Services gives credit unions the benefits of both a leading back-end engine and Synergent front-end service. From calls always answered by a real person, to the latest in ATM, Debit Card and Credit Card processing, the department has been providing a complete solution to credit unions’ Card Services needs since 1984.
Direct Marketing Services
The right message, to the right member, at the right time. This is our strategy to help your credit union take an effective, creative approach to your marketing efforts. Our goal is to help your credit union create opportunities that engage members and develop deeper member relationships. Our focus is on obtaining bottom line results from those relationships, with effective use of data.