Industry leaders join Access Softek and Alogent as preferred partners within Synergent’s portfolio of services

Different credit unions have different needs. Membership size, demographics, and services offered are a few of many areas that vary from credit union to credit union. Digital banking is essential for all credit unions, but not all digital banking offerings are the best fit—one size does not fit all when it comes to digital banking solutions.

In order to ensure we are providing credit unions with the best digital banking solutions to fit their unique needs, we have added Alkami and Banno as our newest digital banking partners. They join our longtime partners Access Softek and Alogent, enabling us to offer a diverse suite of products and services to best serve credit unions and their members.


Alkami provides the nation’s fastest growing and most successful cloud-based digital banking platform. Built for simplicity and modern user experience, Alkami’s own extensive features and deep third-party integrations create an engaging digital banking environment that helps users and institutions grow.

“We are proud to be partnering with Alkami to offer our credit unions a premium choice for digital banking,” said Ben Jordan, Synergent’s Senior Vice President for Information Technology. “Alkami was reviewed in accordance with our thorough due diligence process, and we believe they will provide our credit unions a feature-rich, secure, and intuitive digital banking platform.”

With heavy R&D investments, Alkami’s market-focused, client-tailored platform future-proofs clients for confident growth and includes a robust business intelligence and data analytics solution. Features of their platform include:

  • Single code base for continuous software delivery, ensuring continual platform evolution
  • Fully hosted, secure cloud environment hosted within AWS
  • Availability via desktop, tablet, and mobile devices, as well as APIs, that power third-party products and services


Partnering with Banno expands on the partnership we have with Jack Henry & Associates, Inc.® Symitar®, which provides the Episys® core processing solution, is a subsidiary.

“Synergent is deeply committed to providing credit unions seamless and innovative solutions to help them extend their value propositions and support their members’ needs,” said Scott Johnsen, Senior Vice President of Operations for Synergent. “We are very excited to expand our relationship with the Jack Henry family through Banno’s industry-leading digital banking platform, and believe our new partnership will complement Synergent’s state-of-the-art lineup of offerings.”

Jack Henry acquired fintech Banno, LLC in 2014 because of the growing demand for innovative digital banking solutions. The company has spent the past five years developing that vision into the comprehensive, future-ready digital platform that Banno is today. The Banno digital banking platform is the first to enable credit unions to meaningfully translate their personal service inside digital channels with an industry-first Conversations feature that puts credit union staff front and center at the member’s moment of need.

“Because every credit union has its own unique business requirements, Synergent offers an array of best-of-breed solutions,” said Johnsen. “We understand the importance of serving each credit union with a tailored approach and believe the Banno platform will be a valuable addition to our suite of services.”

“Jack Henry has a long-standing relationship with Synergent, and we’re pleased to add the Banno platform to their catalog of digital banking solutions,” said Ron Moses, Vice President of Jack Henry & Associates and General Manager of Consumer and Commercial Solutions. “The Banno platform provides the trust and personal service that consumers crave in a digital experience, so we’re excited to extend that functionality to even more consumers through Synergent’s credit union clients.”