The threat of financial fraud is evolving at an unprecedented pace. For credit unions, the challenge isn't just about managing an increase in volume, but also confronting the escalating sophistication of attacks. From synthetic identity fraud to sophisticated check...
Sarah Farwell
Strong Relationships: The Real Key to Credit Union Partnerships
(As seen on CUInsight) - We live in a world of instant answers, automated processes, and endless new tools. But for credit unions, and those of us who serve them, success still comes down to something timeless: strong relationships. The best partnerships aren’t built...
Digital Wallet Adoption for Credit Unions: A Guide to Driving Top-of-Wallet Presence
Aug 26, 2025 | Blog, Digital Wallet, Marketing, Payments
For credit union marketing directors and payments managers, the growing popularity of digital wallets presents both a challenge and a significant opportunity. With the digital wallet transaction volume projected to increase significantly, these payment methods are no...
Recap: Synergent Connect 2025
Aug 14, 2025 | Blog, Conference/Workshop, Core Processing, Education, Marketing, Partners, Payments, Synergent Updates, Technology
Save the Date! 2026 Synergent Connect Conference August 10-11, 2026 | Portland, Maine We can't wait to see you! Mark your calendar for the next Synergent Connect Conference. The agenda, speaker information, lodging details, and more will be shared as the information...
Four Tips for Building Stronger Partnerships That Last
(As seen on CUInsight) - When it comes to building lasting partnerships, consistent and intentional communication is everything. And yet, it’s easy for communication to become reactive—only reaching out when something has gone wrong, or a contract needs to be renewed....
3 Questions with Synergent’s Rebekah Higgins as Seen on CUInsight
Jul 23, 2025 | Blog, Education, Fraud, Partners
Synergent's Rebekah Higgins, who was recently promoted to the role of Senior Vice President of Growth and Solutions, was interviewed by CUInsight's President and CEO, Greg Michlig. He asked Higgins three questions pertaining to a fraud trend that is being seen. She...
Engage, Inform, Protect: How Credit Unions Can Outpace Fraud and Build Member Trust
Jul 8, 2025 | Blog, Fraud, Technology
(As seen on CUInsight) - In the ever-evolving credit union industry, the threat of fraud and cyberattacks remains constant. Keeping your members engaged, informed, and protected is not just an option, it is critical. Your members expect to receive real-time updates,...
Rebekah Higgins Promoted to Senior Vice President of Growth & Solutions
Jun 24, 2025 | Company News, Leadership
We are pleased to announce that Rebekah Higgins is now Senior Vice President of Growth & Solutions for Synergent. Cris Wescott, Synergent’s Chief Administrative & Finance Officer, recently announced this strategic employee promotion poised to enhance the...
John Doe Honored with Special Award at Elevate 2025
May 21, 2025 | Awards, Company News
“Every person can make a difference, and every person should try,” said President John F. Kennedy. Few embody that spirit more fully than John Doe, whose contributions have left a lasting impression on both our industry and the community he calls home. On May 16, Doe...
Maine Credit Union League and Synergent Announce Board of Directors
May 21, 2025 | Company News, Leadership
(WESTBROOK, ME) - The Maine Credit Union League and Synergent are pleased to announce the appointment of their 2025–2026 Board of Directors. These dedicated individuals bring a wealth of experience, leadership, and a deep commitment to the credit union philosophy of...
Synergent Provides Support for Emergency Campaign that Raised Over $236,000 for Good Shepherd Food Bank
May 19, 2025 | Company News, Ending Hunger, Social Responsibility
Here in our home state of Maine, food pantries and food insecurity programs are facing critical shortages. We are proud to have partnered with the Maine Credit Union League to launch an emergency relief fundraiser in which our two organizations committed to matching...
Employee Spotlight: Pam Lovering, Senior Project Manager
May 2, 2025 | Blog, Employee Spotlight
Pam Lovering has been a vital force behind some of Synergent’s most complex and mission-critical projects for 12 years. As a Senior Project Manager, she brings an unwavering dedication to guiding credit unions through transitions that are both challenging and transformative.













