For over two decades, Shannan Heacock, Senior Client Success Manager – Marketing, has been an integral part of Synergent, helping credit unions connect with their members in meaningful ways. In her role, Heacock is at the forefront of developing tailored marketing strategies and solutions that drive member engagement and growth for credit unions.
Sarah Farwell
Maine Highlands Federal Credit Union Renews Partnership with Synergent
Feb 18, 2025 | Company News, Partners
Synergent will continue to deliver hosted Jack Henry Symitar core processing, Integrated Debit Card Services, Mobile Deposit Capture, and additional solutions to Maine Highlands FCU. Synergent® is delighted to announce Maine Highlands Federal Credit Union has signed...
Campaign for Ending Hunger Reaches New Fundraising Milestone of $1.3 Million
Feb 12, 2025 | Company News, Ending Hunger, Social Responsibility
Credit union representatives gathered in Freeport on Monday to unveil the fundraising results of their collaborative Maine Credit Unions’ Campaign for Ending Hunger. At a special ceremony hosted by the Maine Credit Union League, the Campaign announced that it raised...
Kim Nicholas Receives 2024 Denis A. Letourneau, Jr. Outstanding League Employee Award
Feb 5, 2025 | Awards, Blog, Employee Spotlight
On January 16, employees from the Maine Credit Union League and Synergent joined together virtually for a special announcement. Each year, one exceptional employee is chosen to be named the Denis A. Letourneau, Jr. Outstanding League Employee. This year, the distinction was proudly presented to Kim Nicholas, Product Implementation Analyst!
Selecting the Right Buy, Now Pay Later Platform
Buy Now, Pay Later (BNPL) options continue to grow rapidly in popularity. But, not all BNPL platforms are created equal. From fees to security features and so much more, learn about what types of features your credit union should look for before selecting a BNPL...
Meridia Community Credit Union Signs New and Renewal Agreements with Synergent
Jan 29, 2025 | Company News, Partners
A new agreement was signed with Synergent for integrated credit card services. Synergent will also continue to deliver hosted Jack Henry™ Symitar® core processing and additional solutions. Synergent® is thrilled to announce Meridia Community Credit Union has signed a...
Best Practices for Core Conversions and Third-Party Integrations
Jan 23, 2025 | Blog, Core Processing
(As seen on CUInsight) - You need a new core. Perhaps it’s because your existing core is being sunset, or maybe it simply is no longer the right fit for the products and services you offer or plan to offer in the future. So, where do you start? While the process may...
Zelle® to Sunset Standalone App
Jan 14, 2025 | Blog, P2P, Payments
Consumers will need to access Zelle® through their credit union or other financial institution. Zelle® is a popular peer-to-peer (P2P) payments platform that is used by over 2,200 financial institutions, and it is not going away! They have made the decision to focus...
Employee Spotlight: Vinny Martin, Senior Information Systems Operator
Jan 10, 2025 | Blog, Employee Spotlight
Humble, hard-working, and friendly are just a few ways to describe Vinny Martin, Senior Information Systems Operator at Synergent. For over 14 years, he has been an integral part of the Synergent team, but as a seasoned computer operator with over 36 years of experience, he has seen great change in the technology space over the course of his career.
10 Tips to Elevate Your 2025 Marketing Strategy
And just like that, 2024 is another year passed, and 2025 is here! As we look to the year ahead, this is the perfect time to assess your marketing plans and strategies for the year ahead. What's working? What are some new tactics to consider? Each year, we release our...
The Right Tools in the Toolbox: Considerations for Your FinTech Stack
Jan 6, 2025 | Blog, Technology
(As Seen on CUInsight) - In the fast-paced, ever-evolving world of financial technology, choosing the right tools for your FinTech stack can make or break your credit union’s success. Much like a craftsman relies on the right tools in their toolbox to build something...
Jack Henry’s Symitar Solidifies Position as the Leading Platform for Credit Unions
Jan 3, 2025 | Company News, Core Processing, Partners
Callahan & Associates' annual report highlights market gains and sustained leadership amid industry expansion. (From Jack Henry) MONETT, Mo., Dec. 19, 2024 /PRNewswire/ -- Callahan & Associates, a leading data and consulting firm in the credit union industry,...














