(From CUToday.info) – Is AI a fantasy or a frontier for credit unions? According to three experts here, it’s a frontier, and some big changes are already underway, meaning credit unions and CUSOs need to have strategies in place for not just themselves, but their partners.
Tim Brooks
Synergent Is Coming to a Tradeshow Near You!
Apr 5, 2024 | Blog
Synergent is on the road! Kicking off in May 2024, and over the next few months, members of our team will be attending numerous tradeshows and conventions. Let's compare calendars and meet up to discuss hosted Jack Henry™ Symitar® core processing, data-driven...
Employee Spotlight: Christine Bougie, Senior Business Analyst
Apr 1, 2024 | Blog
Christine Bougie, Senior Business Analyst on Synergent’s Development team, celebrated 30 years with the company this past September. From forming and maintaining deep friendships with colleagues to constantly wanting to learn more about technology, there is never a dull moment for Bougie.
Unraveling Credential Stuffing: A Q&A Guide on Understanding and Preventing It
Recent data breaches have drawn attention to many different types of fraud. The recent announcement made by Roku TV about an identified breach affecting approximately 15,000 users has brought credential stuffing fraud to the forefront. Credential stuffing is the automated insertion of stolen usernames and password pairs (together, a user’s credentials) into a website…
Synergent President Randy Stolp Recently Featured on CUInsight Podcast
Mar 25, 2024 | Company News
In a recent episode of The CUInsight Network podcast, listeners were given to the opportunity to hear directly from Randy Stolp, President of Synergent. The interview was conducted by Lauren Culp, President and CEO of CUInsight, and included questions about Randy’s...
Make Synergent Rewards Your Own
Members love to be rewarded. Whether you are using your rewards program benefits as an enticement tool to recruit new members or to reward your loyal, long-term members, there are clear advantages for credit unions offering a strong rewards program. What is Synergent...
Employee Spotlight: Felix Ortiz, Senior Desktop Support Specialist
Mar 1, 2024 | Blog, Employee Spotlight
Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your...
Managing Vendor Management
Feb 29, 2024 | Blog
(As Seen on CUInsight) - In case you haven’t noticed, vendor management is an ever-increasingly complex task for credit unions and credit union service organizations. Creating and supporting a viable vendor management program is both more important and more difficult...
St. Lawrence Federal Credit Union Signs Renewal Agreement with Synergent
Feb 20, 2024 | Company News, Partners
Synergent will deliver hosted Jack Henry Symitar core processing, integrated debit card services, statement processing, marketing, and additional solutions to St. Lawrence FCU. We are pleased to announce St. Lawrence Federal Credit Union has signed a seven-year...
Campaign for Ending Hunger Raised Record $1.22 Million in 2023
Feb 14, 2024 | Company News, Social Responsibility
A record-breaking $1.2 million was raised last year to combat hunger in our home state of Maine. The Maine Credit Unions' Campaign for Ending Hunger is Synergent's signature social responsibility initiative. At an event held on February 13, 2024, in Freeport,...
The Power of Member Profiling: How Credit Unions Can Transform Marketing Strategies
Feb 7, 2024 | Blog, Data Mining, Marketing
(As seen on CUInsight) - Credit unions play a unique role in the financial ecosystem, offering members a local community-focused alternative to traditional banking. In an era dominated by data-driven decision-making, credit unions are increasingly able to harness the...
Employee Spotlight: Anne Bunker, Customer Service Specialist
Feb 6, 2024 | Blog, Employee Spotlight
Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your...