For 17 years, Chantel Stevens has been a driving force at Synergent, fostering teamwork and delivering impactful results both across the organization and for the credit unions we serve. In her current role as Team Lead for Business Analysts…
As digital transformation continues to reshape the financial services landscape, credit unions are paying closer attention to innovations that could redefine how money moves. Among these developments, stablecoins have emerged as a compelling bridge between the reliability of traditional currency and the efficiency of digital assets.
As the financial landscape evolves, fraudsters continue to adapt by leveraging technology, psychology, and timing to compromise even the most secure systems. One of the fastest growing and most damaging forms of fraud today is account takeover (ATO), where criminals...
In today’s digital-first financial landscape, credit unions face an unrelenting challenge: safeguarding members’ accounts while maintaining the seamless, trust-based experience that defines their cooperative identity. Fraudsters are growing more sophisticated, but so...
In today’s fast-paced digital economy, the expectation for immediacy is commonplace in our day-to-day lives. And it’s directly impacting how businesses and individuals move money.  Faster payments are no longer something to consider; they’ve become...
Every credit union possesses a unique advantage that well-funded fintechs and large banks find difficult to duplicate: a genuine, personal connection to members. Preserving this differentiation requires more than good intentions; it calls for a deliberate, data-driven…
Today, on International Credit Union Day, I am honored to pause and celebrate the vital role credit unions play in the lives of millions of people. This day is a chance to reflect on our shared purpose, recommit to the mission that unites us…
(As seen on CUInsight) – Let’s face it—running a credit union today ain’t what it used to be. Gone are the days when you could get by with a solid handshake, a local branch, a savings account, and maybe a bowl of lollipops at the teller…
Few people understand the importance of safeguarding information better than Doug Beaulieu, Senior Information Security Analyst at Synergent. His spotlight is especially fitting, as October is recognized as National Cybersecurity Awareness Month (NCSAM)…
When it comes to loans and deposits, many financial institutions are still using disparate systems. Adding in the burdens of incomplete applications, lengthy submission processes, and the need for manual effort to boost application conversion means a lot of time spent...
October is Cybersecurity Awareness Month—a time when we step back and reflect on how to keep our credit unions, members, and communities safe in a world where digital threats are always evolving. This year, there’s a new player in the mix: artificial intelligence...
Synergent is proud to again sponsor the Maine Credit Unions’ Campaign for Ending Hunger $100,000 Challenge as part of our signature social responsibility initiative. Today kicks off the sixth annual Maine Credit Unions’ Campaign for Ending Hunger $100,000...
