May 8, 2024 | Blog, Employee Spotlight
Krista Bruns, Administrative Assistant, has enjoyed her career at Synergent for over three decades. While her role lives in the Business Development department, she interacts with and assists many departments across the organization.
May 3, 2024 | Blog, Consulting, Core Processing
(As Seen on CUInsight) - The core processor is one of the most important products a credit union implements. It houses all member data and drives every other integrated product and service. But, because core processors are so powerful and complex, it can be difficult...
Apr 1, 2024 | Blog
Christine Bougie, Senior Business Analyst on Synergent’s Development team, celebrated 30 years with the company this past September. From forming and maintaining deep friendships with colleagues to constantly wanting to learn more about technology, there is never a dull moment for Bougie.
Recent data breaches have drawn attention to many different types of fraud. The recent announcement made by Roku TV about an identified breach affecting approximately 15,000 users has brought credential stuffing fraud to the forefront. Credential stuffing is the automated insertion of stolen usernames and password pairs (together, a user’s credentials) into a website…
Members love to be rewarded. Whether you are using your rewards program benefits as an enticement tool to recruit new members or to reward your loyal, long-term members, there are clear advantages for credit unions offering a strong rewards program. What is Synergent...
Mar 1, 2024 | Blog, Employee Spotlight
Felix Ortiz, Senior Desktop Support Specialist for Synergent’s Information System’s department, will celebrate three years of service with the organization in April. Ortiz is crucial to helping provide technology offerings and support for Synergent employees—ensuring that all staff can meet credit union needs to the best of their ability.
Feb 29, 2024 | Blog
(As Seen on CUInsight) - In case you haven’t noticed, vendor management is an ever-increasingly complex task for credit unions and credit union service organizations. Creating and supporting a viable vendor management program is both more important and more difficult...
Feb 7, 2024 | Blog, Data Mining, Marketing
(As seen on CUInsight) - Credit unions play a unique role in the financial ecosystem, offering members a local community-focused alternative to traditional banking. In an era dominated by data-driven decision-making, credit unions are increasingly able to harness the...
Feb 6, 2024 | Blog, Employee Spotlight
Anne Bunker, Customer Service Specialist at Synergent, has spent four years striving to meet credit union needs. She has enjoyed many aspects of her job in the process.
“A normal day for me starts with getting on the phone so I can be ready to answer any credit union questions that come my way!” expressed Bunker.
Feb 5, 2024 | Blog, Technology
Sending digital messages sounds simple, but credit unions do not always have access to a streamlined tool to send electronic notices to their members, prospects, dealers, select employer groups, and vendors. Postal notices have slower delivery times than eNotices, and...
Jan 9, 2024 | Blog, Employee Spotlight
Ashley Saunders, Product Implementation Analyst, has six years under her belt with Synergent. In that time, her love for credit unions has only grown!
Saunders spends her days ensuring any new ATM and/or debit or credit card product is implemented and runs properly from the time of setup. She also dedicates time to adding new products to existing portfolios.
Jan 8, 2024 | Blog, Consulting, Marketing
Are your plans in place for member communications for 2024? Whether you want a second set of eyes on the marketing plan you’ve prepared or need to get started on your marketing content plan for the year, kickoff 2024 with Synergent. Our Marketing Services team is...
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