In this webinar we explore the basics of the Visa chargeback process. You will learn about the different Dispute Reason Codes, the differences between presentment, chargeback, re-presentment, pre-arbitration and arbitration, and more. You will also learn how to determine whether a dispute should be processed as an adjustment or as a chargeback. This webinar is intended for those who are new to chargebacks or those who want a refresher on the basics.
This session is offered to Synergent Card Services credit unions only.
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