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Resource Library
Synergent connects credit unions with the operational solutions they need to succeed. Please explore our resource library for a sampling of the products and services we offer as a managed services partner, as well as thought leadership pieces covering timely topics of relevance to credit unions.
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Showing 91-100 of 132 results
Title
Category
Service
- Product Sheet
- Payments
Mobile wallets allow members to make purchases using their smartphone, smartwatch, or other connected device without needing to use a physical card. Stay top-of-wallet by offering mobile wallet capability Meet…
- Product Sheet
- Payments
Members expect convenience and want to be able to access their funds anytime, anywhere. Easily locating a fee-free Automated Teller Machine (ATM) is a significant value-add for your members. Don’t…
- Product Sheet
- Technology
Sending digital messages sounds simple, but credit unions do not always have access to a streamlined tool to send electronic notices to their members, prospects, dealers, select employer groups, and…
- Product Sheet
- Payments
MyCardCreation is a personalized debit card tool available via an easy-to-use online platform that enables credit unions to provide members with customized, personal designs on their debit card. Increase usage…
- Case Study
- Marketing
New Dimensions FCU put members first by implementing a personalized, custom-designed onboarding program with the help of Synergent. The onboarding program helped to educate members about the many ways they…
- Case Study
- Marketing
Northern Credit Union, headquartered in Watertown, NY, does not operate an indirect lending program, and noticed they were losing out on auto loans signed at dealerships and with other financial…
- Product Sheet
- Marketing
Onboarding is an effective and systematic way of reaching out to new members. The process occurs within a 3–4 month period after a new member joins a credit union. Using…
- Product Sheet
- Payments
In an environment where fraudsters have increasing access to stolen personal information, call center fraud attacks are on the rise. One-Time Passcode (OTP), a component of Call Center Step-Up Authentication,…
- Case Study
- Marketing
Oswego County Federal Credit Union in upstate New York wanted to boost auto loan balances in the fourth quarter. Working together with Synergent Marketing Services, they created a campaign offering…
- Case Study
- Marketing
By leveraging member data through data mining and targeted communications, Otis Federal Credit Union was able to successfully raise awareness and increase its home equity lending portfolio. Personalized postcards were…
