Resource Library

Synergent connects credit unions with the operational solutions they need to succeed. Please explore our resource library for a sampling of the products and services we offer as a managed services partner, as well as thought leadership pieces covering timely topics of relevance to credit unions.

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Showing 61-70 of 96 results

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  • Case Study
  • Marketing
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Home Equity Lines of Credit (HELOCs) can be a lifeline for members who have a mortgage. Recognizing this need, and seeking to increase home equity lending over the same period…
  • Case Study
  • Marketing
Download
Mississippi FCU of Jackson, MS had the bright idea to entice their members with a limited time HELOC offer. By partnering with Synergent Marketing Services, they were able to turn…
  • Product Sheet
  • Payments
Download
Mobile wallets allow members to make purchases using their smartphone, smartwatch, or other connected device without needing to use a physical card. Stay top-of-wallet by offering mobile wallet capability Meet…
  • Product Sheet
  • Payments
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MyCardCreation is a personalized debit card tool available via an easy-to-use online platform that enables credit unions to provide members with customized, personal designs on their debit card. Increase usage…
  • Case Study
  • Marketing
Download
New Dimensions FCU put members first by implementing a personalized, custom-designed onboarding program with the help of Synergent. The onboarding program helped to educate members about the many ways they…
  • Product Sheet
  • Marketing
Download
Onboarding is an effective and systematic way of reaching out to new members. The process occurs within a 3–4 month period after a new member joins a credit union. Using…
  • Product Sheet
  • Payments
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In an environment where fraudsters have increasing access to stolen personal information, call center fraud attacks are on the rise. One-Time Passcode (OTP), a component of Call Center Step-Up Authentication,…
  • Case Study
  • Marketing
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Oswego County Federal Credit Union in upstate New York wanted to boost auto loan balances in the fourth quarter. Working together with Synergent Marketing Services, they created a campaign offering…
  • Case Study
  • Marketing
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By leveraging member data through data mining and targeted communications, Otis Federal Credit Union was able to successfully raise awareness and increase its home equity lending portfolio. Personalized postcards were…
  • Case Study
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Members said “goodbye” to old loans and “hello” to new loans with cash back! Oxford FCU wanted to reward their loyal members by offering them cash incentives to refinance or…