Synergent continues to support credit unions in offering the most current products that best complement and enhance core capabilities. We are pleased to announce our partnership with Reliable Networks, a Division of OTT Communications.

“OTT Communications is excited to partner with Synergent to offer an expanded suite of cloud and managed services to their credit union clients in New England,” said Trevor Jones, Director of Marketing, Sales and Product Development. “We believe our Managed Security, Cloud Servers, and Hosted PBX are excellent complements to the compelling suite of services Synergent has put together for its customers.”

Reliable Networks provides business communication resources with cloud and managed services that are vital to credit union operations. OTT Communications, as a division of Otelco, Inc., traces its history in telecommunications back over a century as a pioneer in the independent telephone industry.

“Reliable Networks is a technical partner that first listens to what you are looking to achieve, and has the expertise to suggest multiple solutions to reach the goal,” shared Ben Jordan, Synergent’s Vice President of Technology Services.

Service Solutions

In partnership with Reliable Networks, Synergent can now connect credit unions with the following solutions:

Managed Security

Secure your network, systems and data with a comprehensive managed security solution. Log collection, correlation, and analysis with 24×7 monitoring and alerts. Vulnerability assessment, SIEM and compliance reporting. All this and more provided by Reliable Networks, a division of OTT Communications.

Hosted Phones

Hosted PBX phone systems offer outstanding capabilities with customizable features and the versatility to perform multiple functions on a single phone system. Whether your credit union operates a call center, multiple branches, or have staff that telecommutes, a hosted PBX phone system is your answer.

Website Hosting

OTT Communications offers a variety of three-letter domain extensions, including .com, .net, .biz, .org and more, along with a web-hosting plan for every size credit union and budget. Easy, affordable domain registration, private domain registration, bulk registration, domain transfers, SSL certificates, POP3, IMAP, or hosted exchange email support and managed WordPress are just a few of OTT’s website hosting services.

End-Point Protection/Antivirus

Cloud-managed end-point antivirus for servers and desktops, powered by BitDefender, is a strong tool for your arsenal.


Protect critical servers, applications, and desktops in the cloud and on-premises. Eliminate backup headaches and recover data fast.

Cloud Servers

High-performance, managed, reliable infrastructure as a service hosted in SOC2-audited data centers.

Office 365

Microsoft cloud services and applications, including migration and end-user support services.

Exchange Hosting

Dedicated Microsoft Exchange hosting in SOC2-audited data centers on a per-mailbox basis.

Help Desk Services

Outsourced level-one help desk services operated 24/7, available in discounted monthly blocks of hours, backed by escalation to our expert senior engineering team.

Project Work

One-time senior engineering support and consulting services for projects such as cloud migration, storage and virtualization upgrades and migration, and application upgrades.

Learn More

If your credit union is interested in learning more about any of these services, please download our data sheet and contact