Gearing Up for the Connect User Conference

Synergent is a managed services provider like no other. Not only are we one-stop for credit unions to obtain necessary services, including marketing, digital banking, programming, business intelligence, and core processing, credit unions who partner with Synergent truly become part of a community. Once a year, the whole community is invited to Maine for the… Read more »

Two Marketing Campaigns Win MAC Awards

Synergent Marketing Services has done it again! Our talented team has helped two credit unions—Merrimack Valley Credit Union and Bangor Federal Credit Union—create national award-winning campaigns using data mining and innovative marketing techniques. On May 30, the Marketing Association of Credit Unions (MAC) announced the winning entries during an awards ceremony at their annual conference… Read more »

Atlantic FCU Signs Renewal Agreement with Synergent

Synergent is pleased to announce that Atlantic Federal Credit Union has signed multiple service renewal agreements, including a ten-year renewal agreement for Symitar® Episys® core processing, as well as check processing and cards services. “Synergent is pleased to be the continued partner of Atlantic FCU, now the largest credit union in Maine,” said Gary Glenn,… Read more »

Business Intelligence: What Has Your Data Done for You Lately?

It’s 9 am. Even if you don’t fancy yourself a techie, what have you done so far today? If your morning routine includes text/email/social media from your smartphone, watching the morning show live through your streaming app of choice, paying for coffee with something other than cash, and driving to the office without stopping at… Read more »

Five Campaigns Win CUNA Diamond Awards

It’s no secret: we create award-winning campaigns for credit unions of all sizes across the country. And while the ranking will be revealed at the upcoming CUNA Marketing & Business Development Council Conference in Las Vegas, the recipients have been announced. This year, our talented team helped five credit unions create Diamond Award-winning campaigns! To… Read more »

Over 150M Automated Processes Completed With OpCon

It is official: On February 8, 2019, Synergent reached a significant milestone by completing over 150 million automated processes through SMA Technologies’ OpCon. For credit unions, this represents over 150 million alerts, notifications, and jobs, such as goodnight processing, file transfers, and back office functions, or 99.5% automated operational delivery of all credit union processing… Read more »

Credit Union of Atlanta Signs Seven-Year Agreement with Synergent for Symitar Episys Core Processing

Synergent is pleased to announce that Credit Union of Atlanta has signed a new seven-year outsourcing agreement with Synergent to provide Symitar® Episys® core processing. They also have signed agreements with Synergent for bill pay, mobile deposit capture, mobile banking, online banking, statement processing and electronic check signing. “After considering all of our options, Synergent… Read more »

Alternatives FCU Signs Renewal Agreement

Synergent is pleased to announce that Alternatives Federal Credit Union (FCU) has signed multiple service renewal agreements, including a five-year renewal agreement for Symitar Episys Core Processing. Alternatives FCU is a community development credit union, headquartered in Ithaca, New York.  With an asset size over $109 million, Alternatives FCU offers a combination of a traditional… Read more »

Webster First Signs Ten-Year Agreement with Synergent for Symitar Episys Core Processing

Synergent is pleased to announce that Webster First Federal Credit Union has signed a new ten-year outsourcing agreement with Synergent to provide Symitar® Episys® core processing. This is an expansion of two existing relationships. Webster First already had partnered with Synergent for marketing and professional services and has been an in-house Symitar Episys core processing… Read more »

Time to Shine: Fostering the CU Experience

In the credit union industry and beyond, it’s all about the member experience. Going beyond your product offerings and branch locations, how do you make your members feel? Welcoming new members doesn’t end after their initial transaction is completed, and ensuring your loyal members are informed becomes more and more important over time. Onboarding and reboarding campaigns are… Read more »