P2P Payments: The Latest Way for Members to Pay

The world of payments is changing more rapidly than ever as a result of consumer demand and the evolution of technology and communication methods. Today’s consumers are using cash and checks less often and are using payment methods that are quick and provide little resistance. These same consumers are also shifting away from utilizing traditional… Read more »

The One-Two Punch of Multichannel Campaigns

How can I as a credit union marketer best reach our members? With statements like “print is dead” and “emails get lost in the inbox shuffle,” I’m not sure what works anymore! Are these questions you’ve asked and is there any truth to either of these statements? Marketing is always evolving, and it is easy… Read more »

New Year, New Budget: Credit Unions Can Help Provide the Solutions

Help members start the new year off with financial wellness. Jon Paradise, Vice President of Public Affairs and Engagement, shares budget tips that credit unions provide to members.  Synergent provides the technology, payments, programming, and marketing solutions to help credit unions be in the right time and at the right place for their members.

Synergent Announces Leadership Changes

Synergent, along with the Maine Credit Union League, has made changes to its senior leadership team. The changes are geared to improving “speed to market, product development, and coordination of services.” “With rapidly evolving consumer expectations, credit unions must be able to deliver the right service, at the right time and in the right place wherever… Read more »

How To Communicate With Members About Your Digital Offerings

Mobile banking. Person-to-person (P2P) payments. Personal financial management (PFM) tools. Online membership and loan applications. EMV. Bill payment. E-statements. Internet banking. Core processing changes. Credit unions are delivering so many products today digitally. In fact, many of the products themselves ARE digital or technology-oriented. The problem for credit unions, however, is that not all of… Read more »

Symitar, Synergent Broaden Scope of Core Processing Partnership

Synergent is expanding Episys services to credit unions beyond the Northeast.  Jack Henry & Associates, Inc. is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its Symitar® division has announced the expansion of its successful 15-year partnership with Synergent. Synergent serves more than 200 credit unions today with comprehensive… Read more »

Oxford FCU Renews 10-Year Core Processing Agreement

Synergent is pleased to announce that Oxford Federal Credit Union has signed a ten-year renewal agreement for the Symitar Episys Core Processing Solution with Synergent Technology Services. Oxford FCU is also a client of Synergent’s Marketing and Payment Services. Based in Mexico, Maine, the credit union has $180 million in assets and 16,853 members. Synergent is pleased to continue the long-term partnership with… Read more »

Clearing the Programming Backlog

Is your staff maxed out? Do you need more help writing and integrating code for the latest third-party product? Would you like to develop core data reports that can guide your credit union decision making? If you answered “yes” to any of these questions, Synergent is here to help! Professional Services was established in response… Read more »

Data and the New Marketing

Marketers realize how much their roles have evolved in the past few years. They have gone from direct mail, newspaper, billboard, TV, and radio to the new marketing–Google, social media, email, content, inbound, geo, and mobile marketing. Today, digital channels are driving your marketing budgets and plans, and they were emerging just ten years ago. These changes… Read more »