Recap: Connect Conference Focuses on Partnership

We had a great time seeing credit union partners from across the country for this two-day event that was packed with valuable information presented by industry-renowned speakers and subject matter experts. Credit union staff members had the opportunity to learn about the latest products and strategies, network with credit union colleagues from across the country,… Read more »

Q&A: Contactless Cards

Although the United States is far behind most of the developed world when it comes to contactless payments, the race to catch up is on. With nearly all major credit card issuers offering contactless cards—and with the supply of EMV chips and the capacity to produce them in decline—it’s time for credit unions to plan their… Read more »

Casco Federal Credit Union Renews with Synergent to Host Jack Henry’s Symitar Core Processing Solution

Synergent will also deliver additional integrated solutions to help Casco FCU succeed. We are pleased to announce that Casco Federal Credit Union has signed a new ten-year agreement with Synergent for hosted Jack Henry™ Symitar® core processing. The credit union also agreed to a new five-year term for Synergent to deliver additional service solutions through… Read more »

APEX 2023

October 11-13 brings back the APEX Conference, co-hosted by the Cooperative Credit Union Association and the Credit Union League of Connecticut. We couldn’t be more excited to connect with credit unions from Massachusetts, New Hampshire, Rhode Island, Delaware, and Connecticut there! We are pleased to be an official partner of CCUA and look forward to seeing… Read more »

ATM Safety: Educating Your Members

Living in a highly digital world has ample benefits for members, such as the convenience of managing their money via mobile and online banking through a device that fits in their back pockets. However, with more digital conveniences comes a wider range of factors for your members to consider so they may keep their personal,… Read more »

Employee Spotlight: Elizabeth Davis, Implementation & Training Analyst

Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. Elizabeth Davis, Implementation & Training Analyst… Read more »

The Effectiveness of Multichannel Marketing Campaigns

Each day, there are over 3.4 billion touchpoints for every consumer in the world, encompassing the ways contact is made by a brand, which can include, emails, direct mail, advertising, and beyond. This is a figure that has more than doubled in just five years! When strategically approaching your marketing campaigns, do you wonder what… Read more »

Synergent Recognized with Five 2023 MAC Award Wins

Synergent® is pleased to announce it has received five Marketing Association of Credit Unions (MAC) Awards for creative marketing campaigns developed for the following credit unions: Bayer Heritage FCU, Franklin-Somerset FCU, Gardiner FCU, Meridia Community CU, and Oxford FCU.  MAC Awards are presented annually to celebrate the outstanding work marketers do to help credit unions… Read more »