Genesee Valley FCU Renews Agreement With Synergent for Multiple Service Solutions

Synergent is pleased to announce that Genesee Valley FCU of Geneseo, NY, has signed a new seven-year agreement with Synergent to provide and support the credit union’s most critical operational and member-facing services, including the Symitar® Episys® core processing system. Genesee Valley’s renewal with Synergent also includes integrated debit cards through Fiserv and mobile banking… Read more »

Synergent Announces Employee of the Year

Before the holidays, Synergent employees virtually came together to recognize an exceptional team member. Todd Mason, President/CEO of Synergent, announced that Schelene Shevchenko is the recipient of the 2021 Champion Award. The award recognizes Synergent’s employee of the year. “It is obvious to me why Schelene was chosen as the employee of the year,” said… Read more »

Synergent Year In Review: 2021

Because of you, our credit union partners, Synergent celebrated 50 years of serving credit unions in 2021. We have evolved over the decades alongside changes in the core processing, marketing, payments, and technology spaces. From our start serving only Maine credit unions, we have grown to where we are today serving credit unions coast-to-coast, across… Read more »

A Holiday Message From Todd Mason

There only are a handful of days left in the year, and I want to take a moment to acknowledge the tremendous impact your credit union has made on the lives of your members, employees, and communities over the past twelve months. Last year’s holiday season was unlike any other. When we entered the new… Read more »

Give the Gift of a Meal This Holiday Season

During this holiday season of giving, now is a great time to help a neighbor in need. Synergent is committed to making a difference for credit unions, their members, and our local community. We accomplish this through the services and support we provide to our credit union partners, but we are also able to achieve… Read more »

10 Marketing Tools to Use In 2022

It’s the most wonderful time of the year and it is time to plan! With 2022 on the horizon, now is the time to plan your credit union’s marketing strategy for the new year. What can you do to make it your best year yet? Put a plan in place that is strategic, effective, and… Read more »

Automated Email Marketing

Did you know 3,500 emails have been delivered to over 2 million members at 80+ credit unions through our email marketing platform (EMP)? We all feel like there aren’t enough hours in the day to accomplish tasks. But when it comes to email marketing, email automation is our superpower. Driving emails out of the core… Read more »

Holiday Meals for Mainers

Synergent is committed to make a difference for credit unions, their members, and in our own local community. We accomplish this through the services and support we provide to our credit union partners, but we also accomplish this through our support of our signature social responsibility initiative, the Maine Credit Unions’ Campaign for Ending Hunger…. Read more »

9 Best Practices to Prevent Payments Fraud

Part of preventing fraud is staying informed and staying one step ahead of fraudsters. Whether we’re looking at account takeover, new account fraud, transactional fraud, attacks are on the rise. According to Lexis Nexis: Account takeover fraud is up 72% year-over-year 1 in 7 new accounts are fraudulent Mobile device fraud attacks are up 48%… Read more »

Northern Credit Union Renews Service Agreement with Synergent

Synergent is pleased to announce that Northern CU has renewed its outsourcing agreement with Synergent to provide the Symitar® Episys® core processing system. The five-year agreement also includes card services, check processing, statement processing, mobile deposit capture, and laser check printing. “Our credit union’s primary purpose is crystal clear; we aspire to positively impact the… Read more »