SouthCoast Federal Credit Union Signs New Ten-Year Agreement with Synergent to Host Jack Henry’s Symitar Core Processing Solution

Synergent® is pleased to announce that SouthCoast Federal Credit Union has renewed its relationship with Synergent, signing a 10-year agreement for hosted Jack Henry™ Symitar® core processing. The credit union also signed a five-year agreement for iPay Consumer Bill Pay™. In addition, SouthCoast FCU will utilize Synergent for integrated debit card services, check and statement processing,… Read more »

Contactless Plastics: Is Now the Time?

The number of payment options available to consumers continues to increase, and consumers continue to choose credit and debit cards as their preferred methods of payment. This is good news for credit unions: Not only do cards strengthen the overall member relationship, but they also provide a significant source of non-interest income. Staying Top of… Read more »

Synergent Takes Home Three CUNA Diamond Awards for Marketing Excellence

Honor includes a “Category’s Best” distinction.  Synergent is pleased to announce it has been honored with three Credit Union National Association (CUNA) Marketing & Business Development Council Diamond Awards for campaigns completed in collaboration with credit unions it serves. The awards were presented at the CUNA Marketing & Business Development Conference on March 28, 2023,… Read more »

Employee Spotlight: Tim Brooks, Vice President – Marketing

Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. Tim Brooks, Vice President – Marketing… Read more »

Faster Payments: RTP® Receive Is Now Available!

It’s hard to believe that the RTP® Network just celebrated its 5-year anniversary! This real-time payments system, operated by The Clearing House and administered to Synergent customers through the JHA PayCenter umbrella, has grown rapidly and processed 49 million transactions totaling $22.7 billion in Q4 of 2022! We are pleased to announce that RTP® Receive… Read more »

Synergent Helps Three Credit Unions Win CUNA Diamond Awards

In the credit union industry, the Credit Union National Association (CUNA) Diamond Awards are significant. On March 28, credit union marketers from across the country gathered in Orlando for the annual Diamond Dinner and Awards Presentation held during the annual CUNA Marketing & Business Development Council Conference. Synergent is proud to have created three of… Read more »

Card & Chip Shortages: What You Need to Know

As you may have heard in the news or experienced firsthand, there is currently a chip shortage that is significantly extending the time it takes for members to receive a new credit or debit card. What used to take days now can take weeks or months.   Fortunately, there are ways to overcome this challenge… Read more »

Core User Group Provides Unique, Collaborative Forum

My Synergent is the self-serve portal available as a resource to all Synergent credit union partners, but did you know that in addition to providing support and housing job aids, announcements, and other training resources, there is also a Jack Henry™ Symitar® Core User Group? “The Core User Group is a unique place for credit… Read more »