Synergent Connect 2024
Thanks to all who joined us in Portland, Maine, on August 26 and 27! We hope to see you again at next year's conference.
Learn about the Synergent Advantage
Discover a holistic approach that meets the unique challenges your credit union faces every day. Synergent provides exceptional service that allows your credit union staff to focus on what they do best: improving the financial lives of their members and serving their communities.
May 7, 2024 | Product Sheet
Symitar Account Alerts are a centralized, hosted alert management solution that allows a credit union to batch-enable and manage member alerts launched directly from the core. Enhance member service and build trust Reduce costs Improve operations
May 7, 2024 | Product Sheet
Symitar Passcode is a core-integrated solution that allows credit unions to send a one-time passcode to a member’s email or mobile number that is already on file at the credit union to verify identity. Implement an additional layer of security Prevent fraud through...
Apr 30, 2024 | Product Sheet
Video Chat and Screen Sharing are features available within the Banno Digital Banking Platform™ that give credit unions the ability to connect with members online face-to-face or share their screens to walk through processes step-by-step. Have in-depth conversations...
Apr 30, 2024 | Product Sheet
As a feature within the Banno Digital Banking Platform™, Banno Spanish gives credit unions the ability to provide members with a digital banking experience in Spanish. Deliver financial services in your member’s preferred language Build trust and confidence through...
Apr 30, 2024 | Product Sheet
Banno Business is a digital banking interface designed for small-to-medium-sized businesses, though it can be scaled for businesses of all sizes. Credit unions are provided with valuable entitlements to provide this solution to their business members. Empower business...
Jan 19, 2024 | Product Sheet
Sending digital messages sounds simple, but credit unions do not always have access to a streamlined tool to send electronic notices to their members, prospects, dealers, select employer groups, and vendors. Postal notices have slower delivery times than eNotices and...
Dec 18, 2023 | Product Sheet
Core Consulting is a service that provides credit unions the opportunity to work with a subject matter expert to maximize their use of the Jack Henry™ Symitar® core. Business Continuity Planning helps credit unions prepare for an emergency before one happens. Credit...
Jan 11, 2023 | Case Study
Nothing is so constant as change. But even when carefully planned and orchestrated, change is hard. It requires collaboration across many departments, implementation, and clear communication with staff and members alike. Add in an unplanned but necessary change and...
Sep 26, 2022 | Product Sheet
It is challenging for credit unions to maintain in-house Symitar expertise. Staff turnover, employees wearing many hats, the need for rich (but time-consuming) member interactions, and the ever-changing world of technology all make it difficult for staff to focus on...
Sep 8, 2022 | Info Sheet
Core conversions are complex. But sharing your Symitar core conversion with your members doesn’t have to be rocket science. Synergent is like no place else. We are the only service bureau that partners directly with Symitar to provide core processing, integrated...
Aug 11, 2022 | Product Sheet
In today’s world of technology and automation, eliminating manual processes wherever possible provides credit unions with the gift of time! For users of the Jack Henry™Symitar® core, automating the charge-off process is possible through the Loan Charge-Off...
Aug 11, 2022 | Info Sheet
Synergent outlines the steps and tips for a successful core conversion, including preparing your staff, conveying the benefit to members, tools for comprehensive communication, and more.