Synergent Blog
How to Review Your Digital Marketing Foundation
Though it feels like the theme every year, 2026 has truly shown us that the speed of change continues to accelerate. As marketers, we need to be responsible for being content creators, analysts, strategists, member experience experts, event managers... all the things....
Welcome Melanie Moore, VP of Marketing Strategy & Solutions at Synergent
Sep 1, 2026 | Blog, Marketing, Synergent Updates
We are thrilled to welcome Melanie Moore to our team as our new Vice President of Marketing Strategy & Solutions! In this newly created role, Melanie will bring together our Corporate Marketing and Marketing Solutions teams, helping us provide credit unions with...
Recap: 2026 Synergent Connect Conference
Aug 14, 2026 | Blog, Conference/Workshop, Core Processing, Education, Marketing, Partners, Payments, Synergent Updates, Technology
Portland, Maine (August 10-11, 2026) -Â The 2026 Synergent Connect Conference welcomed over 150 credit union professionals representing 48 credit unions from across the country to Portland, Maine, for two days of learning, conversation, and connection. Attendees...
Synergent VP of Information Systems Earns CCUE Designation
Aug 14, 2026 | Blog, Education, Synergent Updates
Synergent’s Mitch Ryan, Vice President of Information Systems, recently completed America’s Credit Unions’ Credit Union Management School, marking the culmination of a rigorous three-year executive education program designed to prepare credit union professionals for...
More Than a Core: The Value of the Right Processing Partner
Aug 11, 2026 | Blog, Core Processing, Partners
A core processing partner should help enable growth, improve operations, strengthen the member experience, and create value throughout the organization. Just as importantly, that partner should be willing to roll up its sleeves and help solve problems when things do not go as planned. That is where the difference between a technology provider and a true partner becomes clear.
Helping Credit Unions Strengthen Their Payments Strategies: A Q&A with Katy Ford
Aug 7, 2026 | Blog, Consulting, Payments
As payment programs become increasingly complex, credit unions need trusted guidance to evaluate new opportunities, make greater use of available data, and determine which solutions best support their goals. Synergent’s new Payments Advisor role was created to provide...
Category Heading – Blog Posts
IRS Electronic Filing Is Changing: Are You Ready?
Sep 17, 2026 | Blog, Technology
A significant change is coming to the way all financial institutions electronically file information returns with the IRS. Beginning with Tax Year 2026 filings, which will be submitted in calendar year 2027, the IRS will retire its legacy Filing Information Returns...
Bridging the Gap Between Technology and Trust: Helping Credit Unions Choose the Right Innovations
Sep 9, 2026 | Blog, Core Processing, Partners, Technology
(As Seen on CUInsight) - Credit unions have more technology options available than ever before. Digital banking platforms, faster payments, fraud prevention tools, artificial intelligence, automation, and data solutions all promise to improve efficiency and create a...
Employee Spotlight: Sharon Seger, Senior Check Processing Specialist
Sep 9, 2026 | Blog, Check Processing, Employee Spotlight
Synergent’s mission is to “help credit unions succeed and improve the financial lives of their members.” In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your...
Category Heading – Press
Sebasticook Valley Federal Credit Union Renews Core Processing Partnership with Synergent
Sep 25, 2026 | Company News, Core Processing, Partners
Seven-year Jack Henry™ Symitar® core renewal continues long-standing relationship supporting members across six Maine counties Synergent® has entered into a seven-year renewal agreement with Sebasticook Valley Federal Credit Union for hosted Jack Henry™ Symitar® core...
How to Review Your Digital Marketing Foundation
Though it feels like the theme every year, 2026 has truly shown us that the speed of change continues to accelerate. As marketers, we need to be responsible for being content creators, analysts, strategists, member experience experts, event managers... all the things....
Remembering Judy Davis, Retired Synergent Employee
Aug 28, 2026 | Company News, In Memoriam
Synergent is mourning the passing of Judy Davis, who dedicated 22 years to the organization as a Business Analysis Coordinator before retiring in 2014. We extend our deepest sympathies to Judy's family and friends. A copy of her obituary as it appeared in the Press...
Category Heading – Company News
Sebasticook Valley Federal Credit Union Renews Core Processing Partnership with Synergent
Sep 25, 2026 | Company News, Core Processing, Partners
Seven-year Jack Henry™ Symitar® core renewal continues long-standing relationship supporting members across six Maine counties Synergent® has entered into a seven-year renewal agreement with Sebasticook Valley Federal Credit Union for hosted Jack Henry™ Symitar® core...
How to Review Your Digital Marketing Foundation
Though it feels like the theme every year, 2026 has truly shown us that the speed of change continues to accelerate. As marketers, we need to be responsible for being content creators, analysts, strategists, member experience experts, event managers... all the things....
Remembering Judy Davis, Retired Synergent Employee
Aug 28, 2026 | Company News, In Memoriam
Synergent is mourning the passing of Judy Davis, who dedicated 22 years to the organization as a Business Analysis Coordinator before retiring in 2014. We extend our deepest sympathies to Judy's family and friends. A copy of her obituary as it appeared in the Press...
Technology
Why Complexity—Not Technology—Is Often the Bigger Challenge
May 4, 2026 | Blog, Core Processing, Technology
For many credit unions, the challenge isn’t usually a single technology platform. It’s the growing network of systems, vendors, integrations, and support relationships that develop around it over time. As environments become more connected, they also become more...
Financial Crimes Defender
Mar 30, 2026 | Blog, Fraud, Technology
Fraud is not slowing down: It continues to evolve and accelerate. When it occurs, both members and credit unions pay the price. For every $1 of fraud, financial institutions lose $4.23*, and the Federal Trade Commission has reported nearly $8.8 billion lost to fraud....
Effective Cybersecurity – The CUInsight Network Podcast
Feb 9, 2026 | Blog, Partners, Security, Technology
Steve Torino, Chief Information Security Officer at Synergent, was recently featured on The CUInsight Network Podcast.“Cybersecurity really is just another risk. I think where we complicate it sometimes is in the language we use to talk about it.” - Steve Torino(As...
Payments
Help Members Stay in Control During Travel Season with CardHub
Jun 17, 2026 | Blog, Credit Cards, Debit Cards, Payments
Summer travel often means members are managing their finances farther from home. Do they have the tools they need to stay in control of their cards while they're away? CardHub’s self-service capabilities are beneficial for members and credit unions alike. It enables...
Protecting Your Members: 7 Fraud Risks and How to Mitigate Them
May 28, 2026 | Blog, Fraud, Payments
Through our partnership with credit unions coast-to-coast, our team routinely receives calls related to fraudulent activity. In this article, we outline seven types of fraud and review the steps your team can take to mitigate each. “Fraud is constantly evolving, and...
How Digital Issuance Helps Credit Unions Stay Competitive
Feb 13, 2026 | Blog, Digital Issuance, Payments
Member expectations around payments continue to rise. Whether opening a new account, replacing a lost card, or needing immediate access to funds, today’s members expect speed, convenience, and control. For credit unions, digital issuance is a powerful way to deliver...
Marketing
The Power of a Unified Voice: Why Cooperative Marketing Is a Competitive Advantage for Credit Unions
Jul 20, 2026 | Blog, Marketing, Partners
The financial services landscape has never been more crowded. Everywhere you look, a new building is being raised or a flashier ad is popping up on your television or in your social media feed. Consumers are inundated with advertising from national banks, local community banks, fintech companies, and online lenders who are all competing for their business, their attention, and their loyalty.
Case Study: Lisbon Community FCU Auto Lending Campaign
May 20, 2026 | Blog, Marketing
The credit union experienced a 27% loan increase year-over-year during the campaign period!Members were encouraged to “hit the road” and start their adventure with Lisbon Community FCU by taking advantage of an auto loan offer featuring a 4.5% APR, regardless of...
Case Study: Central Maine FCU Rebrand
Mar 10, 2026 | Awards, Blog, Marketing
It’s inevitable: As time passes, markets evolve, member expectations change, and even the strongest credit union brand can become dated. Holding onto an outdated identity can quietly hold an organization back, especially when it no longer reflects who they are today,...
