Synergent Blog
The Evolution of Business Continuity: From Recovery to Resilience
Jun 5, 2026 | Blog, Business Continuity, Core Processing
You arrive at your credit union one morning to get ready to open for the day, only to discover your core processing environment is offline. What do you do?
Protecting Your Members: 7 Fraud Risks and How to Mitigate Them
May 28, 2026 | Blog, Fraud, Payments
Through our partnership with credit unions coast-to-coast, our team routinely receives calls related to fraudulent activity. In this article, we outline seven types of fraud and review the steps your team can take to mitigate each. “Fraud is constantly evolving, and...
Making Connections: Join Synergent at These 2026 Credit Union Events
May 26, 2026 | Blog
Synergent is getting ready to hit the road. Beginning in May and continuing through the months ahead, members of the Synergent team will be attending several credit union conventions and tradeshows across the country. These events offer valuable opportunities to...
Case Study: Lisbon Community FCU Auto Lending Campaign
May 20, 2026 | Blog, Marketing
The credit union experienced a 27% loan increase year-over-year during the campaign period!Members were encouraged to “hit the road” and start their adventure with Lisbon Community FCU by taking advantage of an auto loan offer featuring a 4.5% APR, regardless of...
Employee Spotlight: Alex Samara, Implementation & Training Analyst
May 8, 2026 | Blog, Employee Spotlight
Alex Samara, an Implementation & Training Analyst at Synergent, plays a pivotal role in helping credit unions navigate complex system transitions, from conversions and mergers to go-live support and staff…
Why Complexity—Not Technology—Is Often the Bigger Challenge
May 4, 2026 | Blog, Core Processing, Technology
For many credit unions, the challenge isn’t usually a single technology platform. It’s the growing network of systems, vendors, integrations, and support relationships that develop around it over time. As environments become more connected, they also become more...
Category Heading – Blog Posts
Synergent VP of Information Systems Earns CCUE Designation
Aug 14, 2026 | Blog, Education, Synergent Updates
Synergent’s Mitch Ryan, Vice President of Information Systems, recently completed America’s Credit Unions’ Credit Union Management School, marking the culmination of a rigorous three-year executive education program designed to prepare credit union professionals for...
More Than a Core: The Value of the Right Processing Partner
Aug 11, 2026 | Blog, Core Processing, Partners
A core processing partner should help enable growth, improve operations, strengthen the member experience, and create value throughout the organization. Just as importantly, that partner should be willing to roll up its sleeves and help solve problems when things do not go as planned. That is where the difference between a technology provider and a true partner becomes clear.
Helping Credit Unions Strengthen Their Payments Strategies: A Q&A with Katy Ford
Aug 7, 2026 | Blog, Consulting, Payments
As payment programs become increasingly complex, credit unions need trusted guidance to evaluate new opportunities, make greater use of available data, and determine which solutions best support their goals. Synergent’s new Payments Advisor role was created to provide...
Category Heading – Press
Ancorum Credit Union Extends Core Processing Partnership with Synergent
Jul 1, 2026 | Company News, Core Processing, Partners
Ten-year agreement supports the credit union's growth following its recent rebrand and expansion in Maine. Synergent® has entered into a ten-year hosted Jack Henry™ Symitar® core processing renewal agreement with Ancorum Credit Union. The agreement also includes...
Hartford Federal Credit Union Chooses Synergent as Partner for Core Processing and Integrated Services
Jun 3, 2026 | Company News, Core Processing, Partners
Ten-year Jack Henry™ Symitar® core agreement supports growth following expanded field of membership approval. Synergent® has entered into a ten-year hosted Jack Henry™ Symitar® core processing agreement with Hartford Federal Credit Union. The credit union also signed...
Synergent and Partner Bayer Heritage Federal Credit Union Recognized with Two Diamond Awards from America’s Credit Unions
Apr 13, 2026 | Awards, Company News, Marketing
Synergent® is pleased to announce it has received two Diamond Awards from America’s Credit Unions for an innovative auto lending marketing campaign developed in partnership with Bayer Heritage Federal Credit Union.  The campaign earned Category’s Best in...
Category Heading – Company News
Ancorum Credit Union Extends Core Processing Partnership with Synergent
Jul 1, 2026 | Company News, Core Processing, Partners
Ten-year agreement supports the credit union's growth following its recent rebrand and expansion in Maine. Synergent® has entered into a ten-year hosted Jack Henry™ Symitar® core processing renewal agreement with Ancorum Credit Union. The agreement also includes...
Hartford Federal Credit Union Chooses Synergent as Partner for Core Processing and Integrated Services
Jun 3, 2026 | Company News, Core Processing, Partners
Ten-year Jack Henry™ Symitar® core agreement supports growth following expanded field of membership approval. Synergent® has entered into a ten-year hosted Jack Henry™ Symitar® core processing agreement with Hartford Federal Credit Union. The credit union also signed...
Synergent and Partner Bayer Heritage Federal Credit Union Recognized with Two Diamond Awards from America’s Credit Unions
Apr 13, 2026 | Awards, Company News, Marketing
Synergent® is pleased to announce it has received two Diamond Awards from America’s Credit Unions for an innovative auto lending marketing campaign developed in partnership with Bayer Heritage Federal Credit Union.  The campaign earned Category’s Best in...
Technology
From Transactions to Relationships: Your Guide to a Member-First Digital Strategy
Sep 22, 2025 | Blog, Digital Banking, Marketing, Member Engagement, Technology
In today’s financial landscape, offering a basic online banking platform isn't enough. Modern credit union members, especially younger generations, expect a seamless, personalized, and engaging digital experience. When this falls short, members may feel disconnected,...
Recap: Synergent Connect 2025
Aug 14, 2025 | Blog, Conference/Workshop, Core Processing, Education, Marketing, Partners, Payments, Synergent Updates, Technology
Save the Date! 2026 Synergent Connect Conference August 10-11, 2026Â |Â Portland, Maine We can't wait to see you! Mark your calendar for the next Synergent Connect Conference. The agenda, speaker information, lodging details, and more will be shared as the information...
Engage, Inform, Protect: How Credit Unions Can Outpace Fraud and Build Member Trust
Jul 8, 2025 | Blog, Fraud, Technology
(As seen on CUInsight) - In the ever-evolving credit union industry, the threat of fraud and cyberattacks remains constant. Keeping your members engaged, informed, and protected is not just an option, it is critical. Your members expect to receive real-time updates,...
Payments
Stablecoins: Bridging Traditional Finance and Digital Innovation
As digital transformation continues to reshape the financial services landscape, credit unions are paying closer attention to innovations that could redefine how money moves. Among these developments, stablecoins have emerged as a compelling bridge between the reliability of traditional currency and the efficiency of digital assets.
Striking the Balance: How Credit Unions Can Strengthen Card Security Without Sacrificing Member Experience
Oct 29, 2025 | Blog, Fraud, Payments
In today’s digital-first financial landscape, credit unions face an unrelenting challenge: safeguarding members’ accounts while maintaining the seamless, trust-based experience that defines their cooperative identity. Fraudsters are growing more sophisticated, but so...
The ABCs of Faster Payments
Oct 23, 2025 | Blog, Faster Payments, Payments
In today’s fast-paced digital economy, the expectation for immediacy is commonplace in our day-to-day lives. And it’s directly impacting how businesses and individuals move money.  Faster payments are no longer something to consider; they’ve become...
Marketing
Cultivating Connection: How Strategic Engagement Strengthens Member Loyalty
Oct 21, 2025 | Blog, Marketing, Member Engagement, Partners
Every credit union possesses a unique advantage that well-funded fintechs and large banks find difficult to duplicate: a genuine, personal connection to members. Preserving this differentiation requires more than good intentions; it calls for a deliberate, data-driven…
From Generic to Genuine: How Personalized Marketing Transforms Credit Unions
Sep 25, 2025 | Blog, Data Mining, Marketing, Member Engagement
In today's competitive financial landscape, credit union marketing directors, CEOs, and product managers face a common, frustrating challenge: generic marketing campaigns that fall flat. You've seen the low ROI, the difficulty in segmenting members, and the inability...
From Transactions to Relationships: Your Guide to a Member-First Digital Strategy
Sep 22, 2025 | Blog, Digital Banking, Marketing, Member Engagement, Technology
In today’s financial landscape, offering a basic online banking platform isn't enough. Modern credit union members, especially younger generations, expect a seamless, personalized, and engaging digital experience. When this falls short, members may feel disconnected,...
