Synergent Blog
Employee Spotlight: Chase Pierce, Senior Consultant – Core Conversions and Consulting
Mar 9, 2026 | Blog, Employee Spotlight
Chase Pierce is three years into his journey at Synergent and he has already worn several hats, each one deepening his understanding of how credit unions operate and how they prepare for what comes next…
Navigating a Core Conversion: How to Keep Member Experience at the Center
Mar 9, 2026 | Blog, Conversions and Migrations, Core Processing
(As Seen on CUInsight) - A core conversion is one of the most significant and complex initiatives a credit union can undertake. Changing your core processor is a decision that is not made lightly, and is typically made due to a variety of factors, such as to achieve...
Ocean State Credit Union Selects Synergent for Core Processing and Integrated Services
Feb 24, 2026 | Company News, Core Processing, Partners
Ten-year Jack Henry™ Symitar® core agreement supports credit union’s continued growth and expansion strategy. Synergent® has entered into a ten-year hosted Jack Henry™ Symitar® core processing agreement with Ocean State Credit Union. The credit union also signed...
How Digital Issuance Helps Credit Unions Stay Competitive
Feb 13, 2026 | Blog, Digital Issuance, Payments
Member expectations around payments continue to rise. Whether opening a new account, replacing a lost card, or needing immediate access to funds, today’s members expect speed, convenience, and control. For credit unions, digital issuance is a powerful way to deliver...
From Insights to Impact: Data Strategies for Credit Unions and How a Core Partner Can Help
Feb 10, 2026 | Blog, Core Processing, Data Mining, Partners
(As Seen on CUInsight) - For credit unions, data isn’t just a technical asset; it’s a strategic growth engine. When used intentionally, data insights help credit unions understand their membership more deeply, design better products, create meaningful marketing, and...
Effective Cybersecurity – The CUInsight Network Podcast
Feb 9, 2026 | Blog, Partners, Security, Technology
Steve Torino, Chief Information Security Officer at Synergent, was recently featured on The CUInsight Network Podcast.“Cybersecurity really is just another risk. I think where we complicate it sometimes is in the language we use to talk about it.” - Steve Torino(As...
Category Heading – Blog Posts
Beyond Processing | Core as a Strategic Enablement Platform
Jul 7, 2026 | Blog, Core Processing, Partners
For years, credit unions have viewed the core primarily as a transactional processing system—the operational engine responsible for maintaining accounts, posting transactions, balancing systems, and supporting daily member activity. While those functions remain...
Help Members Stay in Control During Travel Season with CardHub
Jun 17, 2026 | Blog, Credit Cards, Debit Cards, Payments
Summer travel often means members are managing their finances farther from home. Do they have the tools they need to stay in control of their cards while they're away? CardHub’s self-service capabilities are beneficial for members and credit unions alike. It enables...
Employee Spotlight: Philip Thibault, Accounts Payable Specialist
Jun 8, 2026 | Blog, Employee Spotlight
Philip Thibault, Accounts Payable Specialist for both the Maine Credit Union League and Synergent, is an integral member of our team. Whether he’s processing invoices, managing vendor relationships, or helping coordinate…
Category Heading – Press
Campaign for Ending Hunger Raises Nearly $1.5 Million to Address Food Insecurity
Feb 10, 2026 | Company News, Ending Hunger, Social Responsibility
Campaign for Ending Hunger Surpasses Fundraising Goal Credit union representatives from across Maine gathered in Freeport this week to announce the latest fundraising results of their collaborative Maine Credit Unions’ Campaign for Ending Hunger, which is Synergent's...
Capital Area Federal Credit Union Renews Core Processing Partnership with Synergent
Feb 10, 2026 | Company News, Core Processing, Partners
Synergent to continue delivering Jack Henry™ Symitar® core processing, digital banking and mobile deposit capture to Capital Area Federal Credit Union Synergent® is proud to share that Capital Area Federal Credit Union has renewed its technology agreement, extending a...
Altamaha Federal Credit Union Enters New Technology Partnership with Synergent
Jan 9, 2026 | Company News, Core Processing, Partners
Seven-year agreement for core processing and integrated services support continued progress under new leadership. Synergent® is excited to announce Altamaha Federal Credit Union has signed new seven-year agreements for hosted Jack Henry™ Symitar® core processing and a...
Category Heading – Company News
Campaign for Ending Hunger Raises Nearly $1.5 Million to Address Food Insecurity
Feb 10, 2026 | Company News, Ending Hunger, Social Responsibility
Campaign for Ending Hunger Surpasses Fundraising Goal Credit union representatives from across Maine gathered in Freeport this week to announce the latest fundraising results of their collaborative Maine Credit Unions’ Campaign for Ending Hunger, which is Synergent's...
Capital Area Federal Credit Union Renews Core Processing Partnership with Synergent
Feb 10, 2026 | Company News, Core Processing, Partners
Synergent to continue delivering Jack Henry™ Symitar® core processing, digital banking and mobile deposit capture to Capital Area Federal Credit Union Synergent® is proud to share that Capital Area Federal Credit Union has renewed its technology agreement, extending a...
Altamaha Federal Credit Union Enters New Technology Partnership with Synergent
Jan 9, 2026 | Company News, Core Processing, Partners
Seven-year agreement for core processing and integrated services support continued progress under new leadership. Synergent® is excited to announce Altamaha Federal Credit Union has signed new seven-year agreements for hosted Jack Henry™ Symitar® core processing and a...
Technology
Banno Digital Banking Solutions
Jun 3, 2024 | Blog, Digital Banking
We are pleased to share three updated Banno solutions that now are available. Banno Business is a digital banking interface designed for small-to-medium-sized businesses, though it can be scaled for businesses of all sizes. Banno Spanish is a feature that gives credit...
Make Synergent Rewards Your Own
Members love to be rewarded. Whether you are using your rewards program benefits as an enticement tool to recruit new members or to reward your loyal, long-term members, there are clear advantages for credit unions offering a strong rewards program. What is Synergent...
Coming Soon: Multichannel Notifications for Credit Unions
Feb 5, 2024 | Blog, Technology
Sending digital messages sounds simple, but credit unions do not always have access to a streamlined tool to send electronic notices to their members, prospects, dealers, select employer groups, and vendors. Postal notices have slower delivery times than eNotices, and...
Payments
Add to Merchant With CardHub®
Mar 31, 2025 | Blog, Contactless Cards, Credit Cards, Debit Cards, Digital Banking, Payments
Add to Merchant With CardHub is a premium feature that enables CardHub users to manage and update their cards within their credit union’s mobile app or online banking solution. Members can manage and update their cards, as well as add them to over 90 participating...
Selecting the Right Buy, Now Pay Later Platform
Buy Now, Pay Later (BNPL) options continue to grow rapidly in popularity. But, not all BNPL platforms are created equal. From fees to security features and so much more, learn about what types of features your credit union should look for before selecting a BNPL...
Zelle® to Sunset Standalone App
Jan 14, 2025 | Blog, P2P, Payments
Consumers will need to access Zelle® through their credit union or other financial institution. Zelle® is a popular peer-to-peer (P2P) payments platform that is used by over 2,200 financial institutions, and it is not going away! They have made the decision to focus...
Marketing
Standing Out From the Competition with Creative Design
Feb 25, 2025 | Blog, Marketing
(As Seen on CUInsight) - In today's crowded financial marketplace, lasting impressions are everything. Members are looking for visual experiences that align with their lifestyles, and bold, creative design can be a powerful tool to help credit unions stand out. By...
10 Tips to Elevate Your 2025 Marketing Strategy
And just like that, 2024 is another year passed, and 2025 is here! As we look to the year ahead, this is the perfect time to assess your marketing plans and strategies for the year ahead. What's working? What are some new tactics to consider? Each year, we release our...
Connecting Through Member Data-Driven Marketing: A Success Blueprint
(As Seen on CUInsight) - Reaching members is challenging. Adding to the challenge, with ever-growing competition (while attention spans decrease), credit unions compete with well-funded, aggressive, innovative, and increasingly all-digital FinTechs. Credit unions that...
