Synergent Blog
Employee Spotlight: Alex White, Assistant Vice President – Payments
Feb 6, 2026 | Blog, Employee Spotlight
As the Assistant Vice President of Payments at Synergent, Alex White has been a driving force behind the company’s payment solutions for the past five years. Throughout his time at Synergent, White’s role has evolved significantly…
Strategic Planning
Jan 20, 2026 | Blog, Partners, Strategic Planning
Your credit union’s success depends on clear direction, yet the demands of day-to-day tasks often leave little room for long-term planning. Taking the time to define your credit union’s vision, brainstorm goals, and create a structured plan can set the stage for years...
AI for Credit Unions: What Matters Right Now
Jan 9, 2026 | Artificial Intelligence, Blog, Education
Artificial intelligence is showing up everywhere in the credit union space—vendor demos, conference sessions, boardroom discussions, and examiner conversations. With all that attention, some practical considerations can seem unclear. I recently participated in a panel...
Altamaha Federal Credit Union Enters New Technology Partnership with Synergent
Jan 9, 2026 | Company News, Core Processing, Partners
Seven-year agreement for core processing and integrated services support continued progress under new leadership. Synergent® is excited to announce Altamaha Federal Credit Union has signed new seven-year agreements for hosted Jack Henry™ Symitar® core processing and a...
Payments Training for Credit Unions
Jan 8, 2026 | Blog, Education, Payments
When credit unions choose Synergent as their partner, one of the many benefits they gain is access to numerous subject matter experts across all of our service areas: Payments, Marketing, and Technology. In response to growing demand, Synergent now offers Payments...
Working With AI Intentionally as a Marketing Writer
Jan 6, 2026 | Artificial Intelligence, Blog, Marketing
For those outside our field, “marketing” sounds like one specialty area. But for those of us who are marketers, we understand that the term is shorthand for many areas of expertise. Writers, strategists, videographers, photographers, and graphic designers are among the many roles marketing encompasses…
Category Heading – Blog Posts
The Evolution of Business Continuity: From Recovery to Resilience
Jun 5, 2026 | Blog, Business Continuity, Core Processing
You arrive at your credit union one morning to get ready to open for the day, only to discover your core processing environment is offline. What do you do?
Protecting Your Members: 7 Fraud Risks and How to Mitigate Them
May 28, 2026 | Blog, Fraud, Payments
Through our partnership with credit unions coast-to-coast, our team routinely receives calls related to fraudulent activity. In this article, we outline seven types of fraud and review the steps your team can take to mitigate each. “Fraud is constantly evolving, and...
Making Connections: Join Synergent at These 2026 Credit Union Events
May 26, 2026 | Blog
Synergent is getting ready to hit the road. Beginning in May and continuing through the months ahead, members of the Synergent team will be attending several credit union conventions and tradeshows across the country. These events offer valuable opportunities to...
Category Heading – Press
Richland Federal Credit Union Partners with Synergent in New Technology Agreement
Jan 7, 2026 | Company News, Partners
Agreement brings Jack Henry™ Symitar® core processing and integrated solutions to Synergent’s first credit union relationship in Montana Synergent® is proud to share a new partnership with Richland Federal Credit Union, which has signed a ten-year agreement for hosted...
Seaboard Federal Credit Union Extends Partnership with Synergent
Dec 9, 2025 | Company News, Partners
A ten-year renewal was signed with Synergent for Jack Henry™ Symitar® core processing, along with five-year agreements for integrated digital banking and payment solutions Synergent® is pleased to share that Seaboard Federal Credit Union has signed a ten-year renewal...
Hancock Federal Credit Union Signs with Synergent for New Core and Technology Agreements
Nov 19, 2025 | Company News, Partners
Synergent will deliver Jack Henry™ Symitar® core processing and a suite of integrated solutions to Hancock Federal Credit Union. Synergent® is proud to announce a new partnership with Hancock Federal Credit Union, which has signed a ten-year agreement for hosted Jack...
Category Heading – Company News
Richland Federal Credit Union Partners with Synergent in New Technology Agreement
Jan 7, 2026 | Company News, Partners
Agreement brings Jack Henry™ Symitar® core processing and integrated solutions to Synergent’s first credit union relationship in Montana Synergent® is proud to share a new partnership with Richland Federal Credit Union, which has signed a ten-year agreement for hosted...
Seaboard Federal Credit Union Extends Partnership with Synergent
Dec 9, 2025 | Company News, Partners
A ten-year renewal was signed with Synergent for Jack Henry™ Symitar® core processing, along with five-year agreements for integrated digital banking and payment solutions Synergent® is pleased to share that Seaboard Federal Credit Union has signed a ten-year renewal...
Hancock Federal Credit Union Signs with Synergent for New Core and Technology Agreements
Nov 19, 2025 | Company News, Partners
Synergent will deliver Jack Henry™ Symitar® core processing and a suite of integrated solutions to Hancock Federal Credit Union. Synergent® is proud to announce a new partnership with Hancock Federal Credit Union, which has signed a ten-year agreement for hosted Jack...
Technology
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Payments
Synergent’s Rebekah Higgins to Speak at New England Financial Executives Council Fall Event
Oct 8, 2024 | Blog, Conference/Workshop, Payments
The New England Financial Executives Council (NEFEC) has announced that its Fall Education Event 2024 will take place on November 8 at the DoubleTree by Hilton in Manchester, New Hampshire. Synergent’s Rebekah Higgins is slated to be one of three presenters at this...
Accel Network to Allow Cannabis-Related Card Transactions
Sep 24, 2024 | Blog, Debit Cards, Payments
Synergent is pleased to announce that our partner, the Accel Network, is the first and currently only U.S. debit network that will allow cannabis merchants to accept payments for the purchase of cannabis and cannabis products in states where it is legal. A beta...
Building Business Membership
Jun 28, 2024 | Blog, Education, Payments, Technology
Local small- to medium-sized businesses are an untapped member segment for countless credit unions. As the gap in technology between credit unions and banks has begun to evaporate…
Marketing
The Importance of Brand Awareness
(As Seen on CUInsight) - Getting noticed is not always easy. But in the competitive landscape of banking services, having people know your credit union’s name is rarely enough. People need to know who you are, why you are before they’ll truly trust you with their...
The Power of Member Profiling: How Credit Unions Can Transform Marketing Strategies
Feb 7, 2024 | Blog, Data Mining, Marketing
(As seen on CUInsight) - Credit unions play a unique role in the financial ecosystem, offering members a local community-focused alternative to traditional banking. In an era dominated by data-driven decision-making, credit unions are increasingly able to harness the...
Plan Your 2024 Marketing Strategy
Jan 8, 2024 | Blog, Consulting, Marketing
Are your plans in place for member communications for 2024? Whether you want a second set of eyes on the marketing plan you’ve prepared or need to get started on your marketing content plan for the year, kickoff 2024 with Synergent. Our Marketing Services team is...
