Synergent Blog
ATM Jackpotting Attacks Are Accelerating—Is Your Credit Union Prepared?
Dec 4, 2025
ATM jackpotting, once a rare, overseas threat, has now become a fast-growing and highly coordinated attack method targeting U.S. financial institutions. Criminals are gaining physical access to ATMs, installing malware or rogue devices, and forcing machines to...
Latest Articles
Marketing the Credit Union Difference Across Generations Through Values, Purpose, and Belonging
Nov 18, 2025
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel” – Maya Angelou
We’re living in a time when consumers are flooded with messaging. Streaming services…
Digital Issuance Delivers Immediate Card Access and Member Convenience
Nov 12, 2025
Digital Issuance provides an electronic version of a preactivated card, seamlessly delivered to the cardholder through integration with CardHub®, for immediate use in digital wallets and online shopping prior to receipt of the physical card. Instantly issue digital...
Employee Spotlight: Chantel Stevens, Team Lead – Business Analysts
Nov 6, 2025
For 17 years, Chantel Stevens has been a driving force at Synergent, fostering teamwork and delivering impactful results both across the organization and for the credit unions we serve. In her current role as Team Lead for Business Analysts…
Stablecoins: Bridging Traditional Finance and Digital Innovation
Nov 3, 2025
As digital transformation continues to reshape the financial services landscape, credit unions are paying closer attention to innovations that could redefine how money moves. Among these developments, stablecoins have emerged as a compelling bridge between the reliability of traditional currency and the efficiency of digital assets.
Technology
From Transactions to Relationships: Your Guide to a Member-First Digital Strategy
Sep 22, 2025
In today’s financial landscape, offering a basic online banking platform isn't enough. Modern credit union members, especially younger generations, expect a seamless, personalized, and engaging digital experience. When this falls short, members may feel disconnected,...
Recap: Synergent Connect 2025
Aug 14, 2025
Save the Date! 2026 Synergent Connect Conference August 10-11, 2026Â |Â Portland, Maine We can't wait to see you! Mark your calendar for the next Synergent Connect Conference. The agenda, speaker information, lodging details, and more will be shared as the information...
Engage, Inform, Protect: How Credit Unions Can Outpace Fraud and Build Member Trust
Jul 8, 2025
(As seen on CUInsight) - In the ever-evolving credit union industry, the threat of fraud and cyberattacks remains constant. Keeping your members engaged, informed, and protected is not just an option, it is critical. Your members expect to receive real-time updates,...
Payments
Striking the Balance: How Credit Unions Can Strengthen Card Security Without Sacrificing Member Experience
Oct 29, 2025
In today’s digital-first financial landscape, credit unions face an unrelenting challenge: safeguarding members’ accounts while maintaining the seamless, trust-based experience that defines their cooperative identity. Fraudsters are growing more sophisticated, but so...
The ABCs of Faster Payments
Oct 23, 2025
In today’s fast-paced digital economy, the expectation for immediacy is commonplace in our day-to-day lives. And it’s directly impacting how businesses and individuals move money.  Faster payments are no longer something to consider; they’ve become...
Simplify Payments: A Unified Solution for Your Credit Union
Sep 24, 2025
Managing your credit union's payments shouldn't be a constant headache. But if you're like many financial leaders, you're likely working with a different vendor for every payment channel—credit cards, debit cards, mobile wallets, and more. This fragmented approach...
Marketing
From Transactions to Relationships: Your Guide to a Member-First Digital Strategy
Sep 22, 2025
In today’s financial landscape, offering a basic online banking platform isn't enough. Modern credit union members, especially younger generations, expect a seamless, personalized, and engaging digital experience. When this falls short, members may feel disconnected,...
Digital Wallet Adoption for Credit Unions: A Guide to Driving Top-of-Wallet Presence
Aug 26, 2025
For credit union marketing directors and payments managers, the growing popularity of digital wallets presents both a challenge and a significant opportunity. With the digital wallet transaction volume projected to increase significantly, these payment methods are no...
Recap: Synergent Connect 2025
Aug 14, 2025
Save the Date! 2026 Synergent Connect Conference August 10-11, 2026Â |Â Portland, Maine We can't wait to see you! Mark your calendar for the next Synergent Connect Conference. The agenda, speaker information, lodging details, and more will be shared as the information...


