Synergent Blog
Effective Cybersecurity – The CUInsight Network Podcast
Feb 9, 2026
Steve Torino, Chief Information Security Officer at Synergent, was recently featured on The CUInsight Network Podcast.“Cybersecurity really is just another risk. I think where we complicate it sometimes is in the language we use to talk about it.” - Steve Torino(As...
Latest Articles
Working With AI Intentionally as a Marketing Writer
Jan 6, 2026
For those outside our field, “marketing” sounds like one specialty area. But for those of us who are marketers, we understand that the term is shorthand for many areas of expertise. Writers, strategists, videographers, photographers, and graphic designers are among the many roles marketing encompasses…
Jake Holmes Named Recipient of the Denis A. Letourneau, Jr. Outstanding League Employee Award
Jan 5, 2026
The Maine Credit Union League and Synergent are proud to announce Jake Holmes as the recipient of the Denis A. Letourneau, Jr. Outstanding League Employee Award, recognizing his exceptional dedication, teamwork, and commitment to advancing the credit union movement in...
Employee Spotlight: Shelley Millett, Team Lead – Core Conversions and Consulting
Dec 5, 2025
Shelley Millett’s journey at Synergent spans nearly two decades, during which she has become a trusted expert in core conversions and a key leader within the company. As Team Lead on the Core Conversions and Consulting team…
Technology
Engage, Inform, Protect: How Credit Unions Can Outpace Fraud and Build Member Trust
Jul 8, 2025
(As seen on CUInsight) - In the ever-evolving credit union industry, the threat of fraud and cyberattacks remains constant. Keeping your members engaged, informed, and protected is not just an option, it is critical. Your members expect to receive real-time updates,...
Add to Merchant With CardHub®
Mar 31, 2025
Add to Merchant With CardHub is a premium feature that enables CardHub users to manage and update their cards within their credit union’s mobile app or online banking solution. Members can manage and update their cards, as well as add them to over 90 participating...
Building Business Membership
Jun 28, 2024
Local small- to medium-sized businesses are an untapped member segment for countless credit unions. As the gap in technology between credit unions and banks has begun to evaporate…
Payments
The ABCs of Faster Payments
Oct 23, 2025
In today’s fast-paced digital economy, the expectation for immediacy is commonplace in our day-to-day lives. And it’s directly impacting how businesses and individuals move money. Faster payments are no longer something to consider; they’ve become...
Simplify Payments: A Unified Solution for Your Credit Union
Sep 24, 2025
Managing your credit union's payments shouldn't be a constant headache. But if you're like many financial leaders, you're likely working with a different vendor for every payment channel—credit cards, debit cards, mobile wallets, and more. This fragmented approach...
Digital Wallet Adoption for Credit Unions: A Guide to Driving Top-of-Wallet Presence
Aug 26, 2025
For credit union marketing directors and payments managers, the growing popularity of digital wallets presents both a challenge and a significant opportunity. With the digital wallet transaction volume projected to increase significantly, these payment methods are no...
Marketing
Digital Wallet Adoption for Credit Unions: A Guide to Driving Top-of-Wallet Presence
Aug 26, 2025
For credit union marketing directors and payments managers, the growing popularity of digital wallets presents both a challenge and a significant opportunity. With the digital wallet transaction volume projected to increase significantly, these payment methods are no...
Recap: Synergent Connect 2025
Aug 14, 2025
Save the Date! 2026 Synergent Connect Conference August 10-11, 2026 | Portland, Maine We can't wait to see you! Mark your calendar for the next Synergent Connect Conference. The agenda, speaker information, lodging details, and more will be shared as the information...
Employee Spotlight: Shannan Heacock, Senior Client Success Manager – Marketing
Mar 6, 2025
For over two decades, Shannan Heacock, Senior Client Success Manager – Marketing, has been an integral part of Synergent, helping credit unions connect with their members in meaningful ways. In her role, Heacock is at the forefront of developing tailored marketing strategies and solutions that drive member engagement and growth for credit unions.





