Synergent Blog
Helping Credit Unions Strengthen Their Payments Strategies: A Q&A with Katy Ford
Aug 7, 2026
As payment programs become increasingly complex, credit unions need trusted guidance to evaluate new opportunities, make greater use of available data, and determine which solutions best support their goals. Synergent’s new Payments Advisor role was created to provide...
Latest Articles
The Evolution of Business Continuity: From Recovery to Resilience
Jun 5, 2026
You arrive at your credit union one morning to get ready to open for the day, only to discover your core processing environment is offline. What do you do?
Protecting Your Members: 7 Fraud Risks and How to Mitigate Them
May 28, 2026
Through our partnership with credit unions coast-to-coast, our team routinely receives calls related to fraudulent activity. In this article, we outline seven types of fraud and review the steps your team can take to mitigate each. “Fraud is constantly evolving, and...
Making Connections: Join Synergent at These 2026 Credit Union Events
May 26, 2026
Synergent is getting ready to hit the road. Beginning in May and continuing through the months ahead, members of the Synergent team will be attending several credit union conventions and tradeshows across the country. These events offer valuable opportunities to...
Technology
Engage, Inform, Protect: How Credit Unions Can Outpace Fraud and Build Member Trust
Jul 8, 2025
(As seen on CUInsight) - In the ever-evolving credit union industry, the threat of fraud and cyberattacks remains constant. Keeping your members engaged, informed, and protected is not just an option, it is critical. Your members expect to receive real-time updates,...
Add to Merchant With CardHub®
Mar 31, 2025
Add to Merchant With CardHub is a premium feature that enables CardHub users to manage and update their cards within their credit union’s mobile app or online banking solution. Members can manage and update their cards, as well as add them to over 90 participating...
Building Business Membership
Jun 28, 2024
Local small- to medium-sized businesses are an untapped member segment for countless credit unions. As the gap in technology between credit unions and banks has begun to evaporate…
Payments
Striking the Balance: How Credit Unions Can Strengthen Card Security Without Sacrificing Member Experience
Oct 29, 2025
In today’s digital-first financial landscape, credit unions face an unrelenting challenge: safeguarding members’ accounts while maintaining the seamless, trust-based experience that defines their cooperative identity. Fraudsters are growing more sophisticated, but so...
The ABCs of Faster Payments
Oct 23, 2025
In today’s fast-paced digital economy, the expectation for immediacy is commonplace in our day-to-day lives. And it’s directly impacting how businesses and individuals move money.  Faster payments are no longer something to consider; they’ve become...
Simplify Payments: A Unified Solution for Your Credit Union
Sep 24, 2025
Managing your credit union's payments shouldn't be a constant headache. But if you're like many financial leaders, you're likely working with a different vendor for every payment channel—credit cards, debit cards, mobile wallets, and more. This fragmented approach...
Marketing
From Transactions to Relationships: Your Guide to a Member-First Digital Strategy
Sep 22, 2025
In today’s financial landscape, offering a basic online banking platform isn't enough. Modern credit union members, especially younger generations, expect a seamless, personalized, and engaging digital experience. When this falls short, members may feel disconnected,...
Digital Wallet Adoption for Credit Unions: A Guide to Driving Top-of-Wallet Presence
Aug 26, 2025
For credit union marketing directors and payments managers, the growing popularity of digital wallets presents both a challenge and a significant opportunity. With the digital wallet transaction volume projected to increase significantly, these payment methods are no...
Recap: Synergent Connect 2025
Aug 14, 2025
Save the Date! 2026 Synergent Connect Conference August 10-11, 2026Â |Â Portland, Maine We can't wait to see you! Mark your calendar for the next Synergent Connect Conference. The agenda, speaker information, lodging details, and more will be shared as the information...





