Synergent Blog
Investing in People: Why Continuous Learning Is the Competitive Edge for Credit Unions
Apr 7, 2026
(As Seen on CUInsight) - Credit unions have long stood out in the financial services space for their commitment to community and people—members and employees alike. In an era defined by rapid technological change, evolving member expectations, and workforce shifts,...
Latest Articles
Ocean State Credit Union Selects Synergent for Core Processing and Integrated Services
Feb 24, 2026
Ten-year Jack Henry™ Symitar® core agreement supports credit union’s continued growth and expansion strategy. Synergent® has entered into a ten-year hosted Jack Henry™ Symitar® core processing agreement with Ocean State Credit Union. The credit union also signed...
How Digital Issuance Helps Credit Unions Stay Competitive
Feb 13, 2026
Member expectations around payments continue to rise. Whether opening a new account, replacing a lost card, or needing immediate access to funds, today’s members expect speed, convenience, and control. For credit unions, digital issuance is a powerful way to deliver...
From Insights to Impact: Data Strategies for Credit Unions and How a Core Partner Can Help
Feb 10, 2026
(As Seen on CUInsight) - For credit unions, data isn’t just a technical asset; it’s a strategic growth engine. When used intentionally, data insights help credit unions understand their membership more deeply, design better products, create meaningful marketing, and...
Technology
Building Business Membership
Jun 28, 2024
Local small- to medium-sized businesses are an untapped member segment for countless credit unions. As the gap in technology between credit unions and banks has begun to evaporate…
Banno Digital Banking Solutions for Credit Unions
Jun 3, 2024
We are pleased to share three updated Banno solutions that are now available. Banno Business is a digital banking interface designed for small-to-medium-sized businesses, though it can be scaled for businesses of all sizes. Banno Spanish is a feature that gives credit...
Banno Digital Banking Solutions
Jun 3, 2024
We are pleased to share three updated Banno solutions that now are available. Banno Business is a digital banking interface designed for small-to-medium-sized businesses, though it can be scaled for businesses of all sizes. Banno Spanish is a feature that gives credit...
Payments
Recap: Synergent Connect 2025
Aug 14, 2025
Save the Date! 2026 Synergent Connect Conference August 10-11, 2026Â |Â Portland, Maine We can't wait to see you! Mark your calendar for the next Synergent Connect Conference. The agenda, speaker information, lodging details, and more will be shared as the information...
Add to Merchant With CardHub®
Mar 31, 2025
Add to Merchant With CardHub is a premium feature that enables CardHub users to manage and update their cards within their credit union’s mobile app or online banking solution. Members can manage and update their cards, as well as add them to over 90 participating...
Selecting the Right Buy, Now Pay Later Platform
Feb 4, 2025
Buy Now, Pay Later (BNPL) options continue to grow rapidly in popularity. But, not all BNPL platforms are created equal. From fees to security features and so much more, learn about what types of features your credit union should look for before selecting a BNPL...
Marketing
Employee Spotlight: Shannan Heacock, Senior Client Success Manager – Marketing
Mar 6, 2025
For over two decades, Shannan Heacock, Senior Client Success Manager – Marketing, has been an integral part of Synergent, helping credit unions connect with their members in meaningful ways. In her role, Heacock is at the forefront of developing tailored marketing strategies and solutions that drive member engagement and growth for credit unions.
Standing Out From the Competition with Creative Design
Feb 25, 2025
(As Seen on CUInsight) - In today's crowded financial marketplace, lasting impressions are everything. Members are looking for visual experiences that align with their lifestyles, and bold, creative design can be a powerful tool to help credit unions stand out. By...
10 Tips to Elevate Your 2025 Marketing Strategy
Jan 8, 2025
And just like that, 2024 is another year passed, and 2025 is here! As we look to the year ahead, this is the perfect time to assess your marketing plans and strategies for the year ahead. What's working? What are some new tactics to consider? Each year, we release our...





