Synergent Blog

Latest Articles

How Digital Issuance Helps Credit Unions Stay Competitive

How Digital Issuance Helps Credit Unions Stay Competitive

Member expectations around payments continue to rise. Whether opening a new account, replacing a lost card, or needing immediate access to funds, today’s members expect speed, convenience, and control. For credit unions, digital issuance is a powerful way to deliver...

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Technology

Building Business Membership

Local small- to medium-sized businesses are an untapped member segment for countless credit unions. As the gap in technology between credit unions and banks has begun to evaporate…

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Banno Digital Banking Solutions for Credit Unions

We are pleased to share three updated Banno solutions that are now available. Banno Business is a digital banking interface designed for small-to-medium-sized businesses, though it can be scaled for businesses of all sizes. Banno Spanish is a feature that gives credit...

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Banno Digital Banking Solutions

We are pleased to share three updated Banno solutions that now are available. Banno Business is a digital banking interface designed for small-to-medium-sized businesses, though it can be scaled for businesses of all sizes. Banno Spanish is a feature that gives credit...

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Payments

Recap: Synergent Connect 2025

Save the Date! 2026 Synergent Connect Conference August 10-11, 2026  |  Portland, Maine We can't wait to see you! Mark your calendar for the next Synergent Connect Conference. The agenda, speaker information, lodging details, and more will be shared as the information...

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Add to Merchant With CardHub®

Add to Merchant With CardHub is a premium feature that enables CardHub users to manage and update their cards within their credit union’s mobile app or online banking solution. Members can manage and update their cards, as well as add them to over 90 participating...

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Selecting the Right Buy, Now Pay Later Platform

Buy Now, Pay Later (BNPL) options continue to grow rapidly in popularity. But, not all BNPL platforms are created equal. From fees to security features and so much more, learn about what types of features your credit union should look for before selecting a BNPL...

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Marketing

Employee Spotlight: Shannan Heacock, Senior Client Success Manager – Marketing

For over two decades, Shannan Heacock, Senior Client Success Manager – Marketing, has been an integral part of Synergent, helping credit unions connect with their members in meaningful ways. In her role, Heacock is at the forefront of developing tailored marketing strategies and solutions that drive member engagement and growth for credit unions.

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Standing Out From the Competition with Creative Design

(As Seen on CUInsight) - In today's crowded financial marketplace, lasting impressions are everything. Members are looking for visual experiences that align with their lifestyles, and bold, creative design can be a powerful tool to help credit unions stand out. By...

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10 Tips to Elevate Your 2025 Marketing Strategy

And just like that, 2024 is another year passed, and 2025 is here! As we look to the year ahead, this is the perfect time to assess your marketing plans and strategies for the year ahead. What's working? What are some new tactics to consider? Each year, we release our...

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