Symitar® Account Alerts

Symitar Account Alerts are a centralized, hosted alert management solution that allows a credit union to batch-enable and manage member alerts launched directly from the core. Enhance member service and build trust Reduce costs Improve operations

Symitar® Passcode

Symitar Passcode is a core-integrated solution that allows credit unions to send a one-time passcode to a member’s email or mobile number that is already on file at the credit union to verify identity.  Implement an additional layer of security Prevent fraud through additional verification Provide peace-of-mind to staff and members alike

Banno Video Chat and Screen Sharing

Video Chat and Screen Sharing are features available within the Banno Digital Banking Platform™ that give credit unions the ability to connect with members online face-to-face or share their screens to walk through processes step-by-step. Have in-depth conversations without requiring the member to visit the branch Connect one-on-one or with multiple users Quickly resolve complicated… Read more »

Banno Spanish

As a feature within the Banno Digital Banking Platform™, Banno Spanish gives credit unions the ability to provide members with a digital banking experience in Spanish. Deliver financial services in your member’s preferred language Build trust and confidence through digital banking Retain a loyal member base Create new membership opportunities

Banno Business

Banno Business is a digital banking interface designed for small-to-medium-sized businesses, though it can be scaled for businesses of all sizes. Credit unions are provided with valuable entitlements to provide this solution to their business members. Empower business members to provide access to others on their business team Mirror Banno retail accounts Allow members to… Read more »

Bayer Heritage FCU Certificate

With the holiday season approaching, Bayer Heritage Federal Credit Union wanted to offer a high-yield certificate special to promote goodwill in the community, increase member satisfaction, and advertise broadly to gain additional members. Bayer Heritage Federal Credit Union partnered with Synergent to launch an omnichannel campaign that reached members and the community through digital ads,… Read more »

Marketing Consulting

Marketing consulting helps credit unions strategically plan, execute, and analyze their marketing efforts. Consulting can range from focusing on a single initiative to creating a comprehensive multicampaign marketing plan. Complete strategic planning that aligns with your marketing budget Craft and execute proven, effective, and strategic marketing plans Discover and implement marketing solutions and automations Leverage… Read more »

Bayer Heritage FCU Reboarding Campaign

Award-winning campaign brings in over $3 million in new auto loans. Bayer Heritage FCU wanted to increase their auto lending portfolio and the number of checking accounts at their institution. They also wanted to remind their dedicated members about their auto loan and checking account offerings while providing incentives like cash back and low loan… Read more »

Multichannel Notifications

Sending digital messages sounds simple, but credit unions do not always have access to a streamlined tool to send electronic notices to their members, prospects, dealers, select employer groups, and vendors. Postal notices have slower delivery times than eNotices and credit unions can’t send one-time eNotices to members and staff. Multichannel Notifications are a cost-effective… Read more »

Core Consulting and Business Continuity Planning

Core Consulting is a service that provides credit unions the opportunity to work with a subject matter expert to maximize their use of the Jack Henry™ Symitar® core. Business Continuity Planning helps credit unions prepare for an emergency before one happens. Credit unions can leverage these services together for the most comprehensive strategic planning. Maximize… Read more »