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With the holiday season approaching, Bayer Heritage Federal Credit Union wanted to offer a high-yield certificate special to promote goodwill in the community, increase member satisfaction, and advertise broadly to gain additional members. Bayer Heritage Federal Credit Union partnered with Synergent to launch an omnichannel campaign that reached members and the community through digital ads,… Read more »
Marketing Consulting
Marketing consulting helps credit unions strategically plan, execute, and analyze their marketing efforts. Consulting can range from focusing on a single initiative to creating a comprehensive multicampaign marketing plan. Complete strategic planning that aligns with your marketing budget Craft and execute proven, effective, and strategic marketing plans Discover and implement marketing solutions and automations Leverage… Read more »
Bayer Heritage FCU Reboarding Campaign
Award-winning campaign brings in over $3 million in new auto loans. Bayer Heritage FCU wanted to increase their auto lending portfolio and the number of checking accounts at their institution. They also wanted to remind their dedicated members about their auto loan and checking account offerings while providing incentives like cash back and low loan… Read more »
Multichannel Notifications
Sending digital messages sounds simple, but credit unions do not always have access to a streamlined tool to send electronic notices to their members, prospects, dealers, select employer groups, and vendors. Postal notices have slower delivery times than eNotices and credit unions can’t send one-time eNotices to members and staff. Multichannel Notifications are a cost-effective… Read more »
Core Consulting and Business Continuity Planning
Core Consulting is a service that provides credit unions the opportunity to work with a subject matter expert to maximize their use of the Jack Henry™ Symitar® core. Business Continuity Planning helps credit unions prepare for an emergency before one happens. Credit unions can leverage these services together for the most comprehensive strategic planning. Maximize… Read more »
Enhanced Statements
Whether through email or U.S. Mail, your members already are receiving statements. Are you leveraging this opportunity to connect with your members? Each month is a chance to share services, promotions, and to inform members of the benefits available to them. Enhanced Statements are customized monthly member statements that can leverage multiple target groups for… Read more »
3D Secure
Digital transactions have become commonplace. With most cardholders completing transactions online, implementing strong, effective tools to prevent fraud and unauthorized card use has never been more important. 3D Secure, offered through our partnership with Fiserv, is a risk-based authentication solution. This secure protocol connects digital merchants and financial institutions at the time of online checkout…. Read more »
Meridia Community CU Auto & Personal Loan Campaign
Data-driven loan bundle campaign yielded a 134% increase in new balances opened year-over-year! Meridia Community CU, headquartered in Hamburg, New York, wanted to encourage their members to transfer an existing auto or personal loan, or open a new loan with the credit union. They were able to leverage their data to the max when partnering… Read more »
Oxford FCU ACH Auto and RV Loan Refi Campaign
Over $10M in auto and recreational vehicle loans opened during the campaign! Oxford FCU was certain they could help members lower their auto and recreational vehicle loan rates or get them into a new, low-interest loan. They were so sure that they made targeted members an offer they could not refuse to try Oxford FCU… Read more »
Card Risk Office
Are you having a tough time staying up to date on the latest types of fraud that can impact your members? If so, you are not alone. Card Risk Office is designed to help protect credit unions and their members from fraud and the impacts of fraud. It centralizes risk management in one place while… Read more »
