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Whether through email or U.S. Mail, your members already are receiving statements. Are you leveraging this opportunity to connect with your members? Each month is a chance to share services, promotions, and to inform members of the benefits available to them. Enhanced Statements are customized monthly member statements that can leverage multiple target groups for… Read more »
3D Secure
Digital transactions have become commonplace. With most cardholders completing transactions online, implementing strong, effective tools to prevent fraud and unauthorized card use has never been more important. 3D Secure, offered through our partnership with Fiserv, is a risk-based authentication solution. This secure protocol connects digital merchants and financial institutions at the time of online checkout…. Read more »
Meridia Community CU Auto & Personal Loan Campaign
Data-driven loan bundle campaign yielded a 134% increase in new balances opened year-over-year! Meridia Community CU, headquartered in Hamburg, New York, wanted to encourage their members to transfer an existing auto or personal loan, or open a new loan with the credit union. They were able to leverage their data to the max when partnering… Read more »
Oxford FCU ACH Auto and RV Loan Refi Campaign
Over $10M in auto and recreational vehicle loans opened during the campaign! Oxford FCU was certain they could help members lower their auto and recreational vehicle loan rates or get them into a new, low-interest loan. They were so sure that they made targeted members an offer they could not refuse to try Oxford FCU… Read more »
Card Risk Office
Are you having a tough time staying up to date on the latest types of fraud that can impact your members? If so, you are not alone. Card Risk Office is designed to help protect credit unions and their members from fraud and the impacts of fraud. It centralizes risk management in one place while… Read more »
Casco FCU Fuel & Equipment Loan Campaign
Unique fuel and equipment loan campaign filled members’ needs for everything from tools to home heating. The credit union experienced a 52% increase in this type of loan year-over-year! Casco FCU knew there was a lending niche that needed to be filled. Serving a small New England community with hot summers and very cold winters,… Read more »
Franklin-Somerset FCU Auto Loan Campaign
Connecting with the right members yielded over $5 million in new auto loans, a 96% increase year-over-year! Franklin-Somerset FCU, headquartered in Madison, ME, wanted their members to “save big.” They partnered with Synergent’s award-winning Marketing Services team to produce a tailored, creative campaign that encouraged their loyal members to transfer an existing auto loan or… Read more »
Award Winning Campaigns – 2023 Diamond Awards
If you’re lucky enough to be part of the credit union industry, you’ve already won. You’re helping members access the tools and resources that empower them to live their best financial lives. You’re making a difference in your community. You embody the People Helping People philosophy that is the cornerstone of the credit union movement…. Read more »
Gardiner FCU Digital Banking Case Study
Nothing is so constant as change. But even when carefully planned and orchestrated, change is hard. It requires collaboration across many departments, implementation, and clear communication with staff and members alike. Add in an unplanned but necessary change and the stress levels can rise even further. Gardiner FCU, headquartered in Gardiner, Maine, needed to update… Read more »
MoneyPass
Members expect convenience and want to be able to access their funds anytime, anywhere. Easily locating a fee-free Automated Teller Machine (ATM) is a significant value-add for your members. Don’t miss out on interchange income and be passed over for membership in favor of an institution with broader account access. The MoneyPass National Surcharge Free… Read more »
