Casco FCU Fuel & Equipment Loan Campaign

Unique fuel and equipment loan campaign filled members’ needs for everything from tools to home heating. The credit union experienced a 52% increase in this type of loan year-over-year! Casco FCU knew there was a lending niche that needed to be filled. Serving a small New England community with hot summers and very cold winters,… Read more »

Franklin-Somerset FCU Auto Loan Campaign

Connecting with the right members yielded over $5 million in new auto loans, a 96% increase year-over-year! Franklin-Somerset FCU, headquartered in Madison, ME, wanted their members to “save big.” They partnered with Synergent’s award-winning Marketing Services team to produce a tailored, creative campaign that encouraged their loyal members to transfer an existing auto loan or… Read more »

Award Winning Campaigns – 2023 Diamond Awards

If you’re lucky enough to be part of the credit union industry, you’ve already won. You’re helping members access the tools and resources that empower them to live their best financial lives. You’re making a difference in your community. You embody the People Helping People philosophy that is the cornerstone of the credit union movement…. Read more »

Gardiner FCU Digital Banking Case Study

Nothing is so constant as change. But even when carefully planned and orchestrated, change is hard. It requires collaboration across many departments, implementation, and clear communication with staff and members alike. Add in an unplanned but necessary change and the stress levels can rise even further. Gardiner FCU, headquartered in Gardiner, Maine, needed to update… Read more »

MoneyPass

Members expect convenience and want to be able to access their funds anytime, anywhere. Easily locating a fee-free Automated Teller Machine (ATM) is a significant value-add for your members. Don’t miss out on interchange income and be passed over for membership in favor of an institution with broader account access. The MoneyPass National Surcharge Free… Read more »

Core Consulting With Funded Consults

It is challenging for credit unions to maintain in-house Symitar expertise. Staff turnover, employees wearing many hats, the need for rich (but time-consuming) member interactions, and the ever-changing world of technology all make it difficult for staff to focus on the strategic challenges of growing a credit union. As an established, trusted partner, Synergent has… Read more »

Business Intelligence – What Has Your Data Done for You Lately

At the most basic level, ‘business intelligence’ can be defined as the tools, processes, and technology used to analyze data in order to make educated, informed business decisions. But, as we all know living in The Digital Age, when it comes to the maintenance and analysis of data, the complexity of these tasks is anything… Read more »

Data Snapshot Analysis

The Data Snapshot Analysis, valued at $2,500, is a service to credit unions that shows the power their data holds. Synergent Marketing Services automates marketing solutions, allowing you to easily reach targeted members most likely to be interested in the promotion you are offering. From tactics to custom creative strategies, to analysis and reporting, driving… Read more »

Synergent Knows Symitar Core Conversions

Core conversions are complex. But sharing your Symitar core conversion with your members doesn’t have to be rocket science. Synergent is like no place else. We are the only service bureau that partners directly with Symitar to provide core processing, integrated products, and innovative services exclusively to credit unions.

Bayer Heritage Online Loan Case Study

Online product and service offerings are increasingly more popular nowadays, as they ensure quick and easy access at any user’s fingertips. In a MAC Award-winning effort to encourage members to take advantage of their online loan application, Bayer Heritage FCU partnered with Synergent’s Marketing Services team to carefully select the most optimal target audience to… Read more »