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Northern Credit Union, headquartered in Watertown, NY, does not operate an indirect lending program, and noticed they were losing out on auto loans signed at dealerships and with other financial institutions. They wanted to show the value of maintaining a credit union loan and launched a successful ACH auto loan recapture campaign that was run… Read more »
Loan Charge-Off Workflow
In today’s world of technology and automation, eliminating manual processes wherever possible provides credit unions with the gift of time! For users of the Jack Henry™Symitar® core, automating the charge-off process is possible through the Loan Charge-Off Workflow!
Symitar Core Conversion Success – Member Communications
Synergent outlines the steps and tips for a successful core conversion, including preparing your staff, conveying the benefit to members, tools for comprehensive communication, and more.
Simple App Menu
Meet SAM, your personal assistant for Symitar! SAM, or the Simple App Menu, enables you to redesign and display your specfile programs into a user-friendly HTML display, making it easier and more efficient for your staff to locate the items they need quickly.
Remote Transaction Assist
Your team fills a range of functions to best serve your members. Increase the flexibility of completing cash transactions and take cash dispensing beyond the teller stand with CFM’s Remote Transaction Assist (RTA), a cash automation solution that allows transactions to be completed by staff across the credit union in concert with any RTA cash… Read more »
Member Fee Manager
Users of the Jack Henry™ Symitar® core know that they are using the most flexible platform in the industry. When it comes to managing the entire process of reviewing and reversing fees, the Member Fee Manager provides your MSRs with valuable insight into fees the member has incurred in the past so that decisions on… Read more »
Merrimack Valley Infographic – Not a Vendor, a Partner
Merrimack Valley Credit Union conducts its business in a very competitive market just outside of Boston, MA. Having all of the latest products and services that their members are looking for is crucial to the success of their credit union. Partnering with Synergent has helped them achieve and exceed their goals, from accessing Jack Henry™… Read more »
HRCU – Value of Partnership Infographic
In June 2013, HRCU went live with Jack Henry™ Symitar® core processing through their partnership with Synergent. Having had some time to see the benefits of converting, along with the integrated solutions and unparalleled service they are receiving, hear what employees are saying throughout HRCU.
eReceipts
How can you stand out to your members? By offering just the right services when (or before) they expect them! eReceipts are something that members have become accustomed to in the retail environment – why shouldn’t they expect this from your credit union? Whether they opt to always receive an eReceipt, or an eReceipt along… Read more »
Custom Symitar Programming
Is your staff maxed out? Does your credit union have a backlog of projects that need clearing? Do you need more help writing and integrating code for the latest third-party product? Would you like to develop core data reports that can guide your credit union decision making? If you answered “yes” to any of these… Read more »
