Synergent is a FinTech-focused service bureau that provides state-of-the-art core processing and ancillary services that best serve credit unions and their members. Competing on relationship and delivering the unique resources that each credit union needs to succeed, Synergent provides access to not only the Jack Henry™ Symitar® core platform, but also payments, technology, and marketing… Read more »
Member Asset Verification with Accuity
Manual processes can take hours of staff time and should be automated whenever possible to allow focus on other key functions. In order to provide required member account balance data for Social Security and Medicare, credit unions receive information from Accuity on behalf of the federal government. Currently, this process requires manual work that can… Read more »
Mississippi FCU Credit Card Case Study
Increasing product usage and meeting members’ needs are top priorities for a credit union. Mississippi FCU wanted to encourage select members to transfer an existing credit card balance to their credit union. With the help of Synergent Marketing Services, they dug into their data and discovered the most optimal members to entice with low rates,… Read more »
CardHub
Great digital experiences drive cardholder activity. Putting the power to do more instantly in the hands of members increases card usage. With digital wallet spend projected to grow by 83% by 2025, this is a trend that is here to stay. Gain top-of-wallet and first app status with CardHub.
Making the Right Call: Selecting Your Credit Card Program
Your credit union’s needs are as unique as your members. Ensuring the right fit for your credit cards program is essential for both member and staff satisfaction.
Member Rewards
Credit unions must find innovative ways to stand out from their competitors. Offering competitive member rewards programs is one way to quickly become your members’ primary financial institution. Incentive programs allow credit unions to establish and maintain positive relationships with their members, attract new members, and increase product usage—helping both the credit union and its… Read more »
Award Winning Marketing Campaigns: 2022 MAC Awards/Diamond Awards
2022 was a successful year for award wins. Synergent routinely assists credit unions in creating award-winning campaigns, and this year yielded numerous MAC and Diamond Awards! The annual MAC Awards, presented by the Marketing Association of Credit Unions, celebrate the outstanding contributions credit union marketers make to the industry in a variety of award categories…. Read more »
How to Grow Your Credit Card Program
Credit cards are not new, and they have become ubiquitous. Having a robust credit card program that exceeds member expectations is a primary driver in making credit unions stand out from the competition. With credit cards being one of the most profitable products offered by any financial institution, focusing on growing credit card programs needs… Read more »
Enfact Premium Texting Service
In today’s connected world, members expect notifications via text messaging on their mobile devices. Go beyond standard notifications with EnFact Premium Texting, a service that can immediately improve member support by offering fraud-alert texts to all of your cardholders without any interaction on their part to initiate the texts.
Integrated In-House Credit Card
Card programs have a lot of moving parts. But there is a way to streamline vendor management, improve member cross-selling, and access member insights while still having a full suite of card program services. The Integrated In-House Credit Card Program by Synergent delivers a fully-integrated credit card program that leverages the Symitar Episys core processor’s… Read more »