Member Rewards

Credit unions must find innovative ways to stand out from their competitors. Offering competitive member rewards programs is one way to quickly become your members’ primary financial institution. Incentive programs allow credit unions to establish and maintain positive relationships with their members, attract new members, and increase product usage—helping both the credit union and its… Read more »

Award Winning Marketing Campaigns: 2022 MAC Awards/Diamond Awards

2022 was a successful year for award wins. Synergent routinely assists credit unions in creating award-winning campaigns, and this year yielded numerous MAC and Diamond Awards! The annual MAC Awards, presented by the Marketing Association of Credit Unions, celebrate the outstanding contributions credit union marketers make to the industry in a variety of award categories…. Read more »

How to Grow Your Credit Card Program

Credit cards are not new, and they have become ubiquitous. Having a robust credit card program that exceeds member expectations is a primary driver in making credit unions stand out from the competition. With credit cards being one of the most profitable products offered by any financial institution, focusing on growing credit card programs needs… Read more »

Enfact Premium Texting Service

In today’s connected world, members expect notifications via text messaging on their mobile devices. Go beyond standard notifications with EnFact Premium Texting, a service that can immediately improve member support by offering fraud-alert texts to all of your cardholders without any interaction on their part to initiate the texts.

Integrated In-House Credit Card

Card programs have a lot of moving parts. But there is a way to streamline vendor management, improve member cross-selling, and access member insights while still having a full suite of card program services. The Integrated In-House Credit Card Program by Synergent delivers a fully-integrated credit card program that leverages the Symitar Episys core processor’s… Read more »

Wycom WyChecks Deluxe

Checks remain a popular instrument for both consumer and business members alike. Credit unions need a secure, scalable option to print checks, whether they are printing on blank check stock or copying PDF check images to be saved on their platform. Credit unions who partner with Synergent can access Wycom WyChecks Deluxe, an ideal hosted… Read more »

Instant Issuance

In our digital-first, fast-paced world, members no longer are satisfied receiving their debit card in the mail days or weeks after opening a new account or requesting a replacement card. Being able to provide a card in-hand before they leave the branch is ideal and increases member satisfaction. Offered exclusively to our trusted credit union… Read more »

Temporary Debit Card

In our fast-moving world, being able to provide account access instantly is a great advantage to both members and your institution alike. Temporary Debit Cards are a solution that ensures cardholders can use an EMV or magstripe card instantly for 15-30 days while awaiting their permanent card in the mail. Being able to provide this… Read more »

JHA PayCenter

Credit unions must remain competitive and agile in offering core-integrated, real-time payments solutions. Synergent has partnered with Jack Henry & Associates to provide JHA PayCenter, a payments hub that enables access to real-time payments. Member-facing solutions currently include Zelle and RTP Receive. In the future, as the faster payments space continues to evolve, additional services… Read more »

Marketer’s Toolkit – Symitar® Marketers

Your core is your credit union’s digital brain. All your critical information is housed on the core and impacts every task, process, employee, and member. We know firsthand how important your core processor is. Synergent partners directly with Jack Henry to provide Symitar® core processing, integrated products, and innovative services exclusively to credit unions. All… Read more »