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The most important asset your company possesses is its human capital. The staff that your credit union employs is the face of your organization, its voice over the phone, and its library of collective knowledge. Much like the Episys Core Processing Platform integrates with third-party vendors, your staff is your seamless integration component between your… Read more »
Core Migrations, Conversions, & Mergers
All member data lives on the core, and everything must connect to it. The core effectively operates as a credit union’s digital brain. Member contact information, personal identifying information, financial data, loans, accounts, preferences, history, interactions, notes, and so on, all are housed on the core, which impacts every task, process, employee, and member. Digital… Read more »
Digital Banking
“Digital banking” is an umbrella term for the processes, services, and transactions credit union members conduct online. This may be via online banking, accessed on a computer or tablet, or via mobile banking, which likely has an app for easy connectivity and usage. It also could encompass newer technologies, such as Interactive Teller Machines (ITMs)… Read more »
Business Intelligence
At the most basic level, ‘business intelligence’ can be defined as the tools, processes, and technology used to analyze data in order to make educated, informed business decisions. But, as we all know living in The Digital Age, when it comes to the maintenance and analysis of data, the complexity of these tasks is anything… Read more »
Episys IRA Interface
The Episys IRA Interface provides the ability for credit union staff members to send information directly from Episys to IRAdirect ExpressTM. Eliminate duplicative data entry Streamline user experience for IRA enrollment & transactions Complete applications, contributions & withdrawals through one user interface
Burgess Technology Services
Focusing on delivering service to credit union members through technology takes strong vendor partners with expertise in their specific fields. Synergent continues to support credit unions in offering the most current products that best complement our own offerings. We are pleased to introduce our partnership with Burgess Technology Services.
Banno Digital Platform
Members have many choices when selecting a financial institution. Credit unions must compete on convenience to meet member expectations. Intuitive, attractive, and engaging digital experiences are not optional—they are expected. The Banno Digital Platform™ provides digital banking solutions designed for forward-thinking credit unions. Products include: Banno Mobile™ Banno Online™ Banno Support Banno People Banno Reports
Alkami Digital Banking
The Alkami Platform simplifies money movement, promotes financial wellness, provides deep user insights, and offers seamless integrations for ease of use. Product features include: Continuous Software Delivery Cloud Based Software Development Kit (SDK) Integrations Data Management UX
XAccount Change
XAccount Change is a Synergent developed feature within Episys that enables credit unions to update all member information across multiple accounts from one screen. Save time by making the change once and having it flow through to all affected accounts Improve accuracy by using the SSN to obtain all accounts associated with the member Seamless… Read more »
Why Choose Synergent and Symitar
Synergent offers Symitar for core processing to credit unions in a service bureau environment. As a FinTech-focused service bureau, credit unions can maximize their core investment by using the integrated payments, programming, data, and marketing services that Synergent also provides.
