Access Softek

Access Softek Digital Banking provides an integrated, intuitive omnichannel solution across all devices. Unified experience across platforms Simple transfers and payments Easy password solutions Data visualization Quick installation In-app marketing methods

ATM Implementation Sheet

Synergent’s mission is to help credit unions succeed and improve the financial lives of their members. As a managed services provider, our unique strength is the ability to strategically integrate services to develop a customized suite of product offerings, delivered through a single source. Credit unions partner with Synergent for services that include hosted Symitar®… Read more »

MyCardCreation

MyCardCreation is a personalized debit card tool available via an easy-to-use online platform that enables credit unions to provide members with customized, personal designs on their debit card. Increase usage & activation Provide personalized service & choices Differentiate your card offering Add value for members Make your card top-of-wallet

Verafin Check Fraud Assist

Let’s face it. Fraud can come from any number of financial transaction types. Reducing the impact of fraud can be time-consuming, which is why you chose Verafin and its powerful fraud detection capabilities. It’s also why Synergent recently teamed up with Verafin to develop a process that enables your check images to be visible within… Read more »

Cyber Fraud Warning

When it comes to preventing card fraud, you want to use every tool in the toolbox. Waiting for alerts from payment networks about compromised cards and data breaches could result in costly delays and negative member service. Cyber Fraud Warning helps identify fraud to protect members. Be an early identifier of compromised cards Proactively reduce… Read more »

Contactless Cards

Contactless Cards allow members to conduct POS transactions by simply waving their card over the enabled reader, without needing to swipe or insert the card. Contactless Payment Capability Latest wireless technology Faster transaction time Increased security Top-of-wallet benefits

Mobile Wallets

Mobile wallets allow members to make purchases using their smartphone, smartwatch, or other connected device without needing to use a physical card. Stay top-of-wallet by offering mobile wallet capability Meet increasing member demand for mobile wallet offerings Provide a touchless payments solution

One-Time Passcode

In an environment where fraudsters have increasing access to stolen personal information, call center fraud attacks are on the rise. One-Time Passcode (OTP), a component of Call Center Step-Up Authentication, is a service designed to fight call center fraud. Sending a five-digit OneTime Passcode via text or email can help prevent call center fraud. Save… Read more »

Enhanced Email Marketing

Marketing Services has been helping credit unions target messages with opt-in email and e-newsletter marketing programs for decades. We start by listening to your goals, then build a custom program to reach members. The enhanced service includes ideas on how to collect email addresses, add branding to e-marketing and track responses.