The power of partnership includes the significant relationships Synergent has forged and maintains with our valued vendor partners. Members from Synergent’s senior leadership team recently met with Fiserv executives to discuss the partnership between our organizations and strategies for card services in the months ahead.
“The strong relationship between Synergent and Fiserv is always evolving,” said Todd Mason, President of Synergent. “Our meeting allowed for open dialogue where we could freely exchange ideas, share feedback, and forge solutions for our credit union partners based on their candid input. This type of engagement not only strengthens our relationship with Fiserv, it helps ensure we are delivering the integrated payment services credit unions need to attract and retain members.”
“Fiserv is committed to providing innovative technology and solutions that help credit unions thrive by delivering modern member-first experiences,” explained Himanshu Patel, Head of Card Services, Fiserv. “Through dialog with the Synergent team, we gain vendor perspective and valuable insight into what they’re hearing from credit unions, supporting our efforts to help them remain competitive in an evolving industry.”
Fiserv aspires to move money and information in a way that moves the world. As a global leader in payments and financial technology, the company helps clients achieve best-in-class results through a commitment to innovation and excellence in areas including account processing and digital banking solutions; card issuer processing and network services; payments; e-commerce; merchant acquiring and processing; and the Clover® cloud-based point-of-sale and business management solution. Fiserv is a member of the S&P 500® Index and has been recognized as one of FORTUNE Word’s Most Admired Companies® for 11 of the past 14 years.
“Our meeting demonstrated the strength of our partnership through candid dialogue, collaboration, and integrated thinking,” said Scott Johnsen, Senior Vice President of Operations for Synergent. “The conversation was focused on the voice of the customer, our credit unions and their members, and the evolving credit union needs across member journeys and technology. There are plenty of opportunities to address in the coming decade. We are proud to partner with Fiserv and have their commitment to supporting Synergent and our credit unions.”