The Synergent Advantage

As the financial industry evolves, credit unions must keep up with—or stay ahead of—their members’ rapidly increasing expectations. But remaining connected with countless contacts, integrating multi-vendor hardware and software solutions, conducting system maintenance, ensuring your operations are in compliance, and keeping apprised of the latest innovations on the horizon can be daunting.

We are an extension of your credit union’s team.

Synergent takes a holistic approach to meeting these challenges by providing strategic consultation, managed services, core processing, integrated debit and credit solutions, marketing and communication assistance, and unparalleled support that is collaborative, proactive, and responsive. Credit unions who partner with Synergent gain an extension of their team.

Our deep knowledge of Jack Henry™ Symitar® core processing technology and real-world applications also gives us the unique ability to source and seamlessly integrate industry-recognized software and member-service technology. At Synergent, we deliver integrated, managed services through a single source.

Our core philosophy is that every credit union is different and the best solution may differ from one credit union to another based on their unique needs. Synergent immerses itself in each credit union’s business requirements and operational strategies. By understanding every credit union’s individual needs, Synergent can provide the exceptional service that allows credit unions to focus on what they do best: improving the financial lives of their members and serving their communities.

More information about the Synergent Advantage can be found here:

• 2023 Synergent Fact Sheet: Synergent, its mission, and its advantage
• Synergent Solutions: Integrated services delivered through a single source
• Why Choose Synergent and Symitar: Synergent and Jack Henry—the value of partnership

We help you communicate with your members.

With our years of experience working with credit union member data, we can leverage this data to help credit unions aggregate insights about current members, providing them with valuable information that can help them deliver an even better experience to established members. Our data aggregation experience also can be used to help credit unions attract new members.

For additional information about how Synergent helps credit unions communicate with their members, see the materials listed below:

• Marketer’s Toolkit, Volume 1: Seamlessly Connecting Member Data to Email Marketing
• Marketer’s Toolkit, Volume 2: Transactional Data Mining: Leveraging Core Data to Recapture Lending Growth
• Marketer’s Toolkit, Volume 3: Personalized Member Experience: Connect with Members to Engage and Re-engage
• Marketer’s Toolkit, Volume 4: Conversion Communications
• Marketing for Jack Henry™ Symitar® Credit Unions
• CUNA Diamond & Marketing Association of Credit Union Awards

We’re here for you.

Since 1971, our goal has not changed. We help you sleep at night by ensuring your credit union’s core processing and payment technology run effectively, efficiently, and seamlessly. And with marketing and communications support and data-driven strategies, we can help you reach your members with the right message at the right time.

If you’d like to learn more about how Synergent can help your credit union succeed, please don’t hesitate to contact us any time.