Production Support Specialist

Our IT – Information Systems team is currently searching for a Production Support Specialist to support production processing including batch job & automation setup, and UNIX scripting to deliver application output.

Major responsibilities include:

  • Delivering operational workflow in support of all online & batch processing requirements.
  • Supporting all UNIX software/firmware upgrades and automation software releases.
  • Researching production problems, job failures, processing inefficiencies, recommending/implementing changes and modifications to improve operations.
  • Analyzing daily processing logs, batch output reports, server diagnostics & automation software alerts to recover processing failures.
  • Supporting testing and training of all production challenges, including exercising tests & providing user training.
  • Assisting and participating in installation of Episys software releases.
  • Administer security patches to Windows/Linux servers to meet security policies.

Knowledge of & experience with the following preferred:

  • SQL databases
  • Scripting (Powershell, Korn Shell, Batch)

Candidates will have the ability to work independently and in a team environment; solid time management and organizational skills, superior customer service philosophies and the ability to take on increased responsibilities over time.

To apply, please submit a resume and cover letter including salary requirements to We look forward to hearing from you!