Project Manager

The Project Manager (PM) is responsible for overseeing the successful planning, execution, and completion of enterprise-wide business and technology projects that provide exceptional value to credit unions, their staff, and the members they serve. The PM provides input and feedback to ensure that projects and initiatives are accomplished in alignment with Synergent’s mission, culture, and strategic plan. This position may be responsible for managing several concurrent high visibility projects in a fast-paced environment with multiple business departments, third party vendors, and credit union staff.

Essential Functions:

  • Consistently initiates, plans, and executes key Synergent enterprise wide business and technology projects.
  • Develops and maintains a project scope statement, timelines, and project plan to help cross functional teams understand project roles, assignments, deliverables and targeted completion dates.
  • Establishes and measures critical success factors for each assigned project. Fosters an environment of continuous improvement by participating in retrospectives and sharing lessons learned.
  • Documenting and proactively managing action items, risks and issues; creating agendas and documenting meeting minutes.
  • Develops relationships with project team members, credit unions and third-party vendors as necessary for assigned projects, including communicating via email, phone, etc., arranging meetings, and discussing questions and requirements in order to complete assigned projects.
  • Develops and shares regular project status updates with project team members and stakeholders.
  • Works proactively with product owners, business analysts, and project team members to identify and make key decisions regarding project scope and priorities, target timelines, deliverables, and deployment strategies.
  • Functions as both diplomat and negotiator by proactively identifying and facilitating resolution of cross-team impediments.
  • Promotes empowerment of the project team, ensuring that each team member is fully engaged in the project and making a meaningful contribution, while encouraging a sustainable pace with high levels of quality.
  • Works closely with Information Technology teams and other internal departments; coordinating projects that need shared resources, determining and resolving any overlapping impacts.
  • Maintaining knowledge of project management best practices and innovations.
  • Working with other members of (a GREAT) PMO to improve processes and standards. You can help make us better!

To learn more about one of Maine’s Best Places to Work, please visit To apply, please submit a resume and cover letter including salary requirements to We look forward to hearing from you!