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Because of you, our credit union partners, Synergent celebrated 50 years of serving credit unions in 2021. We have evolved over the decades alongside changes in the core processing, marketing, payments, and technology spaces. From our start serving only Maine credit unions, we have grown to where we are today serving credit unions coast-to-coast, across… Read more »
Topic: Blog
A Holiday Message From Todd Mason
There only are a handful of days left in the year, and I want to take a moment to acknowledge the tremendous impact your credit union has made on the lives of your members, employees, and communities over the past twelve months. Last year’s holiday season was unlike any other. When we entered the new… Read more »
Give the Gift of a Meal This Holiday Season
During this holiday season of giving, now is a great time to help a neighbor in need. Synergent is committed to making a difference for credit unions, their members, and our local community. We accomplish this through the services and support we provide to our credit union partners, but we are also able to achieve… Read more »
10 Marketing Tools to Use In 2022
It’s the most wonderful time of the year and it is time to plan! With 2022 on the horizon, now is the time to plan your credit union’s marketing strategy for the new year. What can you do to make it your best year yet? Put a plan in place that is strategic, effective, and… Read more »
Automated Email Marketing
Did you know 3,500 emails have been delivered to over 2 million members at 80+ credit unions through our email marketing platform (EMP)? We all feel like there aren’t enough hours in the day to accomplish tasks. But when it comes to email marketing, email automation is our superpower. Driving emails out of the core… Read more »
Holiday Meals for Mainers
Synergent is committed to make a difference for credit unions, their members, and in our own local community. We accomplish this through the services and support we provide to our credit union partners, but we also accomplish this through our support of our signature social responsibility initiative, the Maine Credit Unions’ Campaign for Ending Hunger…. Read more »
9 Best Practices to Prevent Payments Fraud
Part of preventing fraud is staying informed and staying one step ahead of fraudsters. Whether we’re looking at account takeover, new account fraud, transactional fraud, attacks are on the rise. According to Lexis Nexis: Account takeover fraud is up 72% year-over-year 1 in 7 new accounts are fraudulent Mobile device fraud attacks are up 48%… Read more »
A Message From Todd Mason: International Credit Union Day
As we approach International Credit Union (ICU) Day, I want to pause and say thank you to the thousands of dedicated and caring employees that make up our credit union network. Because of your tireless dedication to your members and your efforts to enhance their financial lives, our movement is thriving in our respective communities… Read more »
Proposed IRS Reporting Provisions: What You Need To Know
As member-owned cooperatives, credit unions are different. But a much-discussed proposal that is being considered by Congress would negatively impact all types of financial institutions and their members/customers, but especially credit unions and small community banks. Read on to learn about this important, fast-moving issue that has the potential to create “significant new burdens” for… Read more »
What You Can Do to Prevent HELOC Fraud At Your Credit Union
Did you know that credit unions across the country have suffered substantial losses due to counterfeit checks drawing funds from home equity lines of credit (HELOCs)? Fraudsters are obtaining these funds leveraging various tactics. Counterfeit HELOC checks and counterfeit checks drawn on member checking accounts funded by unauthorized advances are a couple of examples. Often,… Read more »
