Topic: Blog

When completing everyday tasks such as updating your schedule, checking your email, shopping, or conducting mobile banking, do you think about the technology that allows you to complete these tasks? Don’t feel guilty if the answer is “no.” We expect to be able to easily get done all of the things on our to-do lists,… Read more »

After 25 years as CEO of Synergent and the Maine Credit Union League, and 44 total years of service to the organization, John Murphy will be retiring. Before his departure, Mainebiz interviewed Murphy  for his thoughts and perspective on credit unions in Synergent’s home state of Maine and the industry at large. Credit Union Growth… Read more »

The days are getting longer, we’re digging out the patio furniture, and we look forward to April showers turning to May flowers. Summer is known for fun in the sun, barbecues, family road trips, and switching from the heating to the cooling season. Depending on what credit union members have planned for the summer, this… Read more »

Times have changed. New York may be the city that never sleeps, but credit unions and the services that they offer don’t either. No longer leading 9-to-5 institutions, credit union executives know that today’s members want access to services 24/7. These services are often delivered through mobile or desktop apps. Meeting these demands requires tech… Read more »

“Simplify for the member, improve the experience for the member,” recently stated Symitar CEO Ted Bilke in an interview with Credit Union Magazine. Using technology in order to provide the best service to members is what Synergent seeks to accomplish every day. Partnering with Synergent means that credit unions are able to access the power… Read more »

“Synergent, as any data core provider, it’s the nerve center. We can’t do a fraction of what we do unless we’ve got a good partner in that area. So far, I must say that I am extremely pleased…” Bob Burrow, President/CEO, Bayer Heritage FCU Welcome to the Synergent nerve center, the Westbrook Data Center.  Join Technology… Read more »

Are your credit union members using Shared Branching? Do they know how convenient and easy it is to use, whether they are just across town or having a winter break adventure across the country? With Shared Branching, members are able to make deposits, withdrawals, transfers, or loan payments at any participating credit union like it… Read more »

Operating in today’s Information Age, credit unions are uniquely positioned to leverage the data they already possess. Data mining is the process of analyzing member data from different angles, then summarizing it into useful information to support your business objectives. Companies around the globe are harnessing the power of their data – some even purchase… Read more »

How often do you think about cybersecurity at your credit union? We hope your answer is “all the time!” FinTech is always changing, always evolving, and along with that evolution comes the necessity to ensure that member data is safe and secure. As we say farewell to 2016 and welcome in the start of a… Read more »

In business and beyond, we expect that our digital experiences will be seamless. From the latest apps on our smartphones to mobile banking platforms that tie to corresponding online banking websites and features such as mobile deposit capture, the multi-faceted offerings that are expected are generated by numerous, disparate vendors. How can credit unions effectively… Read more »