Topic: Blog

Top 10 Marketing List for 2024

Where did 2023 go? As we look to ring in a brand-new year, it is a great time to assess the tried-and-true marketing tools and strategies that continue to perform well, along with some new approaches to consider. By analyzing our data and hearing credit union feedback from our partners coast-to-coast, we have pulled together… Read more »

Synergent Recognizes 2023 Employee of the Year

When employees from the Maine Credit Union League and Synergent gathered for the annual company holiday celebration on December 14, Cris Wescott, Interim President/CEO, made an exciting and special announcement to all staff. Every year, one exceptional employee is chosen to receive the distinction of Employee of the Year. This year, the Denis A. Letourneau… Read more »

A Partner Every Step of the Way

As credit unions, you have a lot on your plates. Financial technology is moving at a rapid pace, member expectations continue to grow, and day-to-day operations are vast. At Synergent, we are part of your team. Our focus is on helping you with operational solutions, strategy, training, and support so you can have more time… Read more »

Core Consulting and Business Continuity Planning

Core Consulting is a service that provides credit unions the opportunity to work with a subject matter expert to maximize their use of the Jack Henry™ Symitar® core. Business Continuity Planning helps credit unions prepare for an emergency before one happens. Credit unions can leverage these services together for the most comprehensive strategic planning. Maximize… Read more »

Employee Spotlight: Jordan Inkley, Conference & Events Manager

Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. With just over one year within… Read more »

New Help for Spotting, Avoiding, and Reporting Scams in Multiple Languages

(From the Federal Trade Commission) – Scammers speak your language. That’s why the FTC now takes reports in multiple languages. To report in Mandarin, Tagalog, Vietnamese, French, Arabic, Korean, Russian, Portuguese, Polish, and many other languages, call the FTC at (877) 382-4357. Press 3 to speak to an interpreter. To report identity theft, call (877) 438-4338… Read more »

Employee Spotlight: John Sullivan, Team Lead – Production

Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. John Sullivan, Team Lead – Production… Read more »

Ways to Help Lewiston

Alongside our community here in our home state of Maine, we are devasted by the horrific mass shooting that occurred in Lewiston on October 25. Our deepest sympathies are with the victims of this unimaginable tragedy and all those impacted.   As we move toward recovery together, we thank all those who have reached out to… Read more »

A Message from Cris Wescott: Caring for Our Colleagues and Members

We are all in shock over what transpired in Lewiston, Maine. There truly are no words that can capture the sadness we are feeling today, and will continue feeling in the days ahead. On behalf of both the Maine Credit Union League and Synergent, I would like to extend our thoughts and prayers to our… Read more »

3D Secure and One-Time Passcode Upgrades

3D Secure is a trusted protocol that connects digital merchants and financial institutions at the time of online checkout. Digital transactions have become commonplace. With most cardholders completing transactions online, implementing strong, effective tools to prevent fraud and unauthorized card use has never been more important. 3D Secure, offered through our partnership with Fiserv, is… Read more »