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Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. Tim Brooks, Vice President – Marketing… Read more »
Topic: Blog
Faster Payments: RTP® Receive Is Now Available!
It’s hard to believe that the RTP® Network just celebrated its 5-year anniversary! This real-time payments system, operated by The Clearing House and administered to Synergent customers through the JHA PayCenter umbrella, has grown rapidly and processed 49 million transactions totaling $22.7 billion in Q4 of 2022! We are pleased to announce that RTP® Receive… Read more »
Synergent Helps Three Credit Unions Win CUNA Diamond Awards
In the credit union industry, the Credit Union National Association (CUNA) Diamond Awards are significant. On March 28, credit union marketers from across the country gathered in Orlando for the annual Diamond Dinner and Awards Presentation held during the annual CUNA Marketing & Business Development Council Conference. Synergent is proud to have created three of… Read more »
Synergent’s Rebekah Higgins to Give Fraud Presentation at New England Financial Executive Council Event
The New England Financial Executive Council (NEFEC) has announced the date for its spring conference. Council members will come together in Portsmouth, New Hampshire, on May 12 from 9:00 am – 2:00 pm. The event will feature Rebekah Higgins, Synergent Vice President – Payments, and FBI Special Agent Andy Drewer. Special Agent Drewer will open… Read more »
Card & Chip Shortages: What You Need to Know
As you may have heard in the news or experienced firsthand, there is currently a chip shortage that is significantly extending the time it takes for members to receive a new credit or debit card. What used to take days now can take weeks or months. Fortunately, there are ways to overcome this challenge… Read more »
Core User Group Provides Unique, Collaborative Forum
My Synergent is the self-serve portal available as a resource to all Synergent credit union partners, but did you know that in addition to providing support and housing job aids, announcements, and other training resources, there is also a Jack Henry™ Symitar® Core User Group? “The Core User Group is a unique place for credit… Read more »
Employee Spotlight: Alexis Lindsay, Data Mining Specialist I
Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. Alexis Lindsay, Data Mining Specialist I,… Read more »
Synergent Is Proud to Sponsor the 2023 CUNA Marketing & Business Development Conference
We hope to see you in Orlando, Florida, March 26-29, 2023, for the CUNA Marketing & Business Development Council Conference! Fred Barber, Account Executive, and Doug MacDonald, Vice President of Marketing Services, will be at our booth on the tradeshow floor. “This is the first time that we will be able to connect with credit… Read more »
Intro to Interchange
How well do you understand interchange? Credit unions gain revenue from interchange income, but this a very complex payments function that often is not fully understood. “Many credit unions are experiencing increased sales volume but are seeing reduced interchange income and don’t understand why,” said Corinne Sherman, Vice President of Payment Sales and Consulting at… Read more »
5 Ways to Prevent BIN Attacks
Along with the convenience of making purchases online comes eCommerce fraud. Unfortunately, the United States leads the world in this type of fraud, representing 33.6% of global losses in 2019 alone. Global losses are projected to increase to $38.5 billion by 2027. “Preventing fraud at the credit union level, before the member is impacted directly,… Read more »
