Topic: Blog

The RTP Network and RTP Receive

The RTP Network enables credit unions to offer immediate payment services for all types of transactions. Falling under the JHA PayCenter umbrella that connects credit unions to Faster Payments, the RTP Network serves account-to-account(A2A), business-to-consumer (B2C), consumer-to-business (C2B), and business-to-business (B2B) members. RTP®. Powering Smarter Payments. The term “Faster Payments” has quickly become familiar within… Read more »

Coming Soon: Zelle®

Zelle® is a fast, safe, and easy-to-use tool for completing person-to-person (P2P) payments. Falling under the JHA PayCenter umbrella that connects credit unions to Faster Payments, this product helps credit unions meet and exceed member expectations! Zelle. This is how money moves®. Imagine your favorite band has a concert coming up that you and five… Read more »

6 Ways To Grow Your Credit Card Program

Credit cards are not new, and they have become ubiquitous. Having a robust credit card program that exceeds member expectations is a primary driver in making credit unions stand out from the competition. With credit cards being one of the most profitable products offered by any financial institution, focusing on growing credit card programs needs… Read more »

Employee Spotlight: Schelene Shevchenko, Team Lead – Project Management

Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. Schelene Shevchenko, Synergent’s Team Lead – Project… Read more »

Make Synergent Rewards Your Own

Members love to be rewarded. Whether you are using your rewards program benefits as an enticement tool to recruit new members or to reward your loyal, long-term members, there are clear advantages for credit unions offering a strong rewards program. What is Synergent Rewards? Synergent Rewards is a Symitar® Episys® core-based rewards program designed to… Read more »

5 Reasons for Credit Unions to Offer Instant Issuance

Your members are on-the-go and have many options in accessing their accounts. Whether they conduct most of their business through digital banking or routinely use a digital wallet, they may not be visiting their local credit union branch in-person very often. Ensuring their experience is positive and memorable has never been more important. Instant Issuance… Read more »

Coming Soon: JHA PayCenter

JHA PayCenter is an umbrella program that allows credit unions to offer services for members to send and receive real-time payments. This includes Zelle and The Clearing House RTP® solutions for account-to-account, business-to-consumer, consumer-to-business, and business-to-business transactions. Participate in new services for payroll and insurance disbursements Offer real-time payment solutions through the RTP® Network Provide… Read more »

Employee Spotlight: Stacy Rodenberger, AVP – Learning & Development

Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. Stacy Rodenberger, Assistant Vice President of… Read more »

Employee Spotlight: Diana Thurston, AVP of Enterprise Risk Management

Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our new monthly Employee Spotlight series, we will feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. Diana Thurston, Assistant Vice… Read more »

Getting Prepared: Annual Reports

The end-of-year numbers are in. You are reviewing the strategic goals you set for the year and seeing how they came to fruition. This year’s plans have been made and are underway. Now is the time to start compiling your reportable statistical data and brainstorming the information you wish to share with your valued members… Read more »