Topic: News

Fraud Alert: COVID-19 State Unemployment Insurance Programs

In an effort to keep your credit union apprised of the latest security threats, Synergent wants to alert you about a new fraud scheme that could divert hundreds of millions of dollars intended for the unemployed into the hands of a well-organized Nigerian fraud ring. According to the U.S. Secret Service, this scheme is primarily… Read more »

The Coronavirus Outbreak

In response to the coronavirus (COVID-19) outbreak, Synergent is taking proactive measures to ensure the products and services your credit union depends on remain unaffected by any spread of the virus in our region. We also are equally committed to protecting the health and wellbeing of our employees and their families. WHO Video on COVID-19… Read more »

Three Campaigns Win CUNA Diamond Awards

If you’re lucky enough to be part of the credit union industry, you’ve already won. You’re helping members access the tools and resources that empower them to live their best financial lives. You’re making a difference in your community. You embody the People Helping People philosophy that is the cornerstone of the credit union movement…. Read more »

Reach Members On-the-Go with Synergent Tablet!

We are a mobile society. Bringing full-service credit union services out from behind the teller stand, on-the-go, can help credit unions connect with current members and cultivate new relationships. Synergent is proud to announce that Synergent Tablet is now available! This new, innovative product enables credit union staff to conduct real-time member transactions anytime, anywhere,… Read more »

Synergent Completes Successful Core Conversion for Credit Union of Atlanta

  Synergent is pleased to announce that effective February 3, Credit Union of Atlanta completed its conversion to Synergent to host the Symitar® Episys® core processing platform. In 2019, the credit union also signed agreements with Synergent for bill pay, mobile deposit capture, mobile banking, online banking, statement processing, and electronic check signing. “The Synergent… Read more »

4 Reasons to Reward Members

It feels good to be rewarded. Members and potential members have many choices when selecting their primary financial institution. So how can credit unions stand out from the pack? By implementing a member-focused rewards program designed to build strong relationships! 1. It’s All About the Experience Simple and intuitive rewards programs capture member interest. Members… Read more »

Contactless Cards

Remember the clunky, manual carbon copy credit card machines? We’ve come a long way, and payments continue to grow, shift, and evolve. Swiping a mag strip was customary for many years, then “chip and dip” came along for chip cards. The next evolution is here: contactless cards. No swiping, no dipping—just tap and go! The Pros… Read more »

Synergent Announces Employee of the Year

On December 12, our employees came together to celebrate the holiday season and recognize an outstanding team member. At a special lunch for staff, Todd Mason, President/CEO of Synergent, announced that John Deem, Synergent’s Senior Production Support Specialist, is the recipient of the 2019 Champion Award. The award recognizes the employee of the year. John… Read more »

Compass Community Credit Union Signs Seven-Year Core Agreement

Synergent is pleased to announce that Compass Community Credit Union has signed a new seven-year outsourcing agreement with Synergent to provide Symitar® Episys® core processing. They also have signed agreements with Synergent for electronic check collection, check services, card services, statement processing, mobile deposit capture, and share draft processing. Compass Community Credit Union is headquartered… Read more »