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In a recent episode of The CUInsight Network podcast, listeners were given to the opportunity to hear directly from Randy Stolp, President of Synergent. The interview was conducted by Lauren Culp, President and CEO of CUInsight, and included questions about Randy’s career journey, who Synergent is as an organization, our commitment to delivering essential solutions… Read more »
Topic: Payments
A Partner Every Step of the Way
As credit unions, you have a lot on your plates. Financial technology is moving at a rapid pace, member expectations continue to grow, and day-to-day operations are vast. At Synergent, we are part of your team. Our focus is on helping you with operational solutions, strategy, training, and support so you can have more time… Read more »
3D Secure and One-Time Passcode Upgrades
3D Secure is a trusted protocol that connects digital merchants and financial institutions at the time of online checkout. Digital transactions have become commonplace. With most cardholders completing transactions online, implementing strong, effective tools to prevent fraud and unauthorized card use has never been more important. 3D Secure, offered through our partnership with Fiserv, is… Read more »
Recap: Connect Conference Focuses on Partnership
We had a great time seeing credit union partners from across the country for this two-day event that was packed with valuable information presented by industry-renowned speakers and subject matter experts. Credit union staff members had the opportunity to learn about the latest products and strategies, network with credit union colleagues from across the country,… Read more »
Q&A: Contactless Cards
Although the United States is far behind most of the developed world when it comes to contactless payments, the race to catch up is on. With nearly all major credit card issuers offering contactless cards—and with the supply of EMV chips and the capacity to produce them in decline—it’s time for credit unions to plan their… Read more »
APEX 2023
October 11-13 brings back the APEX Conference, co-hosted by the Cooperative Credit Union Association and the Credit Union League of Connecticut. We couldn’t be more excited to connect with credit unions from Massachusetts, New Hampshire, Rhode Island, Delaware, and Connecticut there! We are pleased to be an official partner of CCUA and look forward to seeing… Read more »
ATM Safety: Educating Your Members
Living in a highly digital world has ample benefits for members, such as the convenience of managing their money via mobile and online banking through a device that fits in their back pockets. However, with more digital conveniences comes a wider range of factors for your members to consider so they may keep their personal,… Read more »
Contactless Plastics: Is Now the Time?
The number of payment options available to consumers continues to increase, and consumers continue to choose credit and debit cards as their preferred methods of payment. This is good news for credit unions: Not only do cards strengthen the overall member relationship, but they also provide a significant source of non-interest income. Staying Top of… Read more »
Faster Payments: RTP® Receive Is Now Available!
It’s hard to believe that the RTP® Network just celebrated its 5-year anniversary! This real-time payments system, operated by The Clearing House and administered to Synergent customers through the JHA PayCenter umbrella, has grown rapidly and processed 49 million transactions totaling $22.7 billion in Q4 of 2022! We are pleased to announce that RTP® Receive… Read more »
Synergent’s Rebekah Higgins to Give Fraud Presentation at New England Financial Executive Council Event
The New England Financial Executive Council (NEFEC) has announced the date for its spring conference. Council members will come together in Portsmouth, New Hampshire, on May 12 from 9:00 am – 2:00 pm. The event will feature Rebekah Higgins, Synergent Vice President – Payments, and FBI Special Agent Andy Drewer. Special Agent Drewer will open… Read more »
