In a recent episode of The CUInsight Network podcast, listeners were given to the opportunity to hear directly from Randy Stolp, President of Synergent. The interview was conducted by Lauren Culp, President and CEO of CUInsight, and included questions about Randy’s career journey, who Synergent is as an organization, our commitment to delivering essential solutions… Read more »
Topic: Technology
Coming Soon: Multichannel Notifications for Credit Unions
Sending digital messages sounds simple, but credit unions do not always have access to a streamlined tool to send electronic notices to their members, prospects, dealers, select employer groups, and vendors. Postal notices have slower delivery times than eNotices, and credit unions can’t send one-time eNotices to members and staff. For credit unions that want… Read more »
A Partner Every Step of the Way
As credit unions, you have a lot on your plates. Financial technology is moving at a rapid pace, member expectations continue to grow, and day-to-day operations are vast. At Synergent, we are part of your team. Our focus is on helping you with operational solutions, strategy, training, and support so you can have more time… Read more »
Core Consulting and Business Continuity Planning
Core Consulting is a service that provides credit unions the opportunity to work with a subject matter expert to maximize their use of the Jack Henry™ Symitar® core. Business Continuity Planning helps credit unions prepare for an emergency before one happens. Credit unions can leverage these services together for the most comprehensive strategic planning. Maximize… Read more »
Recap: Connect Conference Focuses on Partnership
We had a great time seeing credit union partners from across the country for this two-day event that was packed with valuable information presented by industry-renowned speakers and subject matter experts. Credit union staff members had the opportunity to learn about the latest products and strategies, network with credit union colleagues from across the country,… Read more »
APEX 2023
October 11-13 brings back the APEX Conference, co-hosted by the Cooperative Credit Union Association and the Credit Union League of Connecticut. We couldn’t be more excited to connect with credit unions from Massachusetts, New Hampshire, Rhode Island, Delaware, and Connecticut there! We are pleased to be an official partner of CCUA and look forward to seeing… Read more »
ATM Safety: Educating Your Members
Living in a highly digital world has ample benefits for members, such as the convenience of managing their money via mobile and online banking through a device that fits in their back pockets. However, with more digital conveniences comes a wider range of factors for your members to consider so they may keep their personal,… Read more »
Core User Group Provides Unique, Collaborative Forum
My Synergent is the self-serve portal available as a resource to all Synergent credit union partners, but did you know that in addition to providing support and housing job aids, announcements, and other training resources, there is also a Jack Henry™ Symitar® Core User Group? “The Core User Group is a unique place for credit… Read more »
Card Skimming Fraud Scheme Update
Protecting your credit union and your members from fraud is one of Synergent’s highest priorities. As part of our efforts and when appropriate, we work closely with law enforcement officers to aid in active investigations involving fraud. In 2019, card skimming devices were placed in gas pumps at stations across New England. The skimmers used technology that was so advanced… Read more »
2022 Retrospective: Connecting People With Solutions
It’s always been about your members. At the heart of everything Synergent does, every solution we provide, and every product we roll out, it is about ensuring your members have a positive, modern, seamless experience at your credit union. This is accomplished by ensuring your credit union and your staff have the tools they need… Read more »