Synergent is pleased to announce that Alternatives FCU has renewed its agreement with Synergent for hosted Jack Henry™ core processing. The credit union also signed a five-year agreement with Synergent for the delivery of the Jack Henry Banno Digital Platform™. “We tell our members that our credit union is a place ‘where good things happen,’”… Read more »
Topic: Digital Banking
Wycom WyChecks Deluxe
Checks remain a popular instrument for both consumer and business members alike. Credit unions who partner with Synergent can now access Wycom WyChecks Deluxe as a fully hosted solution that provides a simple, secure way for credit unions to sign, print, and archive checks. This hosted solution is an update to the Wycom WyChecks offering… Read more »
Genesee Valley FCU Renews Agreement With Synergent for Multiple Service Solutions
Synergent is pleased to announce that Genesee Valley FCU of Geneseo, NY, has signed a new seven-year agreement with Synergent to provide and support the credit union’s most critical operational and member-facing services, including the Symitar® Episys® core processing system. Genesee Valley’s renewal with Synergent also includes integrated debit cards through Fiserv and mobile banking… Read more »
Connected Credit Union Signs New Agreement with Synergent to Host the Symitar Episys Core Platform and Provide Additional Value-Added Services
Synergent is pleased to announce that Connected Credit Union has signed a new ten-year outsourcing agreement with Synergent to provide the Symitar® Episys® core platform. The credit union also signed an agreement with Synergent for remote deposit services through Jack Henry’s Enterprise Payment Solutions™, check processing through the Alogent platform, and marketing and digital banking through Access Softek. In June, Connected Credit Union and Winslow… Read more »
A Message From Todd Mason: How COVID-19 Is Shaping Member Behavior & Digital Adoption
Our organization was contacted by the media this week to get our take on the U.S. Postal Service’s mail delays and any impact it might have on members receiving and paying bills. In our response, we reinforced the emphasis credit unions have been placing on digital services and encouraging members to utilize online tools. For… Read more »
Lisbon Community CU Signs New Service Agreements with Synergent
Synergent is pleased to announce that Lisbon Community Federal Credit Union has signed a new ten-year outsourcing agreement with Synergent to provide the Symitar® Episys® core platform. They also have signed an agreement with Synergent for Access Softek Digital Banking and statement processing. “The financial services industry is changing at a rapid pace,” said George… Read more »
Contactless Cards Reduce Payment Terminal Touchpoints
When an essential trip to the store is necessary, consumers want a touch-free shopping experience. Actually, they need a touch-free shopping experience, specifically at the payment terminal. Contactless cards can provide this with their tap and go functionality. As consumers look for new ways to conduct transactions without touching common surfaces, interest in contactless payments… Read more »
SWBC Payments Helps Members Transact Remotely
Credit unions and their members have had to adjust to a new normal. With the majority of branch lobbies closed due to social distancing, remote solutions are being sought and used as a necessity to continue completing transactions during the COVID-19 pandemic. Is your credit union able to process card or ACH payments quickly and… Read more »
Meeting Members Where They Are: Digital Banking
At a time when “social distancing” has become the norm and many credit union lobbies across the country have had to close for the time being, the ability to provide remote access to credit union products and services has never been more important. More and more members have embraced using digital banking to conduct transactions… Read more »
Digital Banking: Meeting Members Where They Are
Consider how we tend to characterize common tasks. We grab our phones. We read the news. We scan social media. We don’t say “digital phone,” “digital news,” or “digital social media.” So why do we refer to digital banking with the term “digital,” when really, it’s just banking? We live in the digital era. But… Read more »