Cedar Falls Community Credit Union Signs 10-Year Agreement with Synergent to Host Symitar’s Episys Core Processing Platform

The credit union also signs deal to utilize additional Synergent product solutions

Synergent is pleased to announce that Cedar Falls Community Credit Union recently signed a ten-year agreement for hosted Symitar® Episys® core processing. The new contract marks Synergent’s first core agreement with an Iowa-based credit union.

“After several discussions with Synergent’s team, it became clear that their products and expertise were the right fit for our credit union,” said Chad Kaeppel, President & CEO at Cedar Falls Community Credit Union. “I speak for everyone at my credit union, when I say we are looking forward to developing a lasting relationship with them.”

The credit union has also selected Synergent to deliver additional service solutions. Ten-year agreements have been signed for Synergent to host other services from Jack Henry including the Banno Digital Platform, bill pay, and mobile deposit capture. Additional services have also been signed with Wycom Laser Check Printing as well as Synergent check processing and marketing services.

“We are excited to partner with Cedar Falls Community Credit Union and provide them our innovative suite of services,” said Scott Johnsen, Synergent’s Senior Vice President of Operations. “Our staff is eager to become an extension of Cedar Falls’ own team and serve their members the best way we know how leveraging our expertise, relationships, and technology.”

Cedar Falls Community Credit Union, headquartered in Cedar Falls, Iowa has over 9,000 members and over $170 million in assets. The credit union, originally chartered to serve the needs of a local machinists union, now has a field of membership that includes individuals who live and work in 20 Iowa counties.

About Symitar

Symitar, a division of Jack Henry & Associates, Inc.®, is the leading provider of integrated computer systems for credit unions of all sizes. Symitar has been selected as the primary technology partner by more than 700 credit unions, serving as a single source for integrated, enterprise-wide automation and as a single point of contact and support. Additional information is available at

About Synergent

Founded by credit unions in 1971, Synergent is a managed services provider that offers state-of-the-art and innovative core processing, in-demand payments, technology, and marketing services. As a service-driven and cost-effective host of Symitar’s Episys® core processing, Synergent provides credit unions with the products and services they need to succeed. No matter what the product, our clients can count on Synergent to choose it, install it, integrate it, and help credit unions get the most out of it so they can focus on providing the best service experience possible to their members. For more information on Synergent, please visit or call 800-341-0180.