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Are you having a tough time staying up to date on the latest types of fraud that can impact your members? If so, you are not alone. Card Risk Office is designed to help protect credit unions and their members from fraud and the impacts of fraud. It centralizes risk management in one place while… Read more »
Award Winning Campaigns – 2023 Diamond Awards
If you’re lucky enough to be part of the credit union industry, you’ve already won. You’re helping members access the tools and resources that empower them to live their best financial lives. You’re making a difference in your community. You embody the People Helping People philosophy that is the cornerstone of the credit union movement…. Read more »
MoneyPass
Members expect convenience and want to be able to access their funds anytime, anywhere. Easily locating a fee-free Automated Teller Machine (ATM) is a significant value-add for your members. Don’t miss out on interchange income and be passed over for membership in favor of an institution with broader account access. The MoneyPass National Surcharge Free… Read more »
Core Consulting With Funded Consults
It is challenging for credit unions to maintain in-house Symitar expertise. Staff turnover, employees wearing many hats, the need for rich (but time-consuming) member interactions, and the ever-changing world of technology all make it difficult for staff to focus on the strategic challenges of growing a credit union. As an established, trusted partner, Synergent has… Read more »
Data Snapshot Analysis
The Data Snapshot Analysis, valued at $2,500, is a service to credit unions that shows the power their data holds. Synergent Marketing Services automates marketing solutions, allowing you to easily reach targeted members most likely to be interested in the promotion you are offering. From tactics to custom creative strategies, to analysis and reporting, driving… Read more »
Loan Charge-Off Workflow
In today’s world of technology and automation, eliminating manual processes wherever possible provides credit unions with the gift of time! For users of the Jack Henry™Symitar® core, automating the charge-off process is possible through the Loan Charge-Off Workflow!
Simple App Menu
Meet SAM, your personal assistant for Symitar! SAM, or the Simple App Menu, enables you to redesign and display your specfile programs into a user-friendly HTML display, making it easier and more efficient for your staff to locate the items they need quickly.
Remote Transaction Assist
Your team fills a range of functions to best serve your members. Increase the flexibility of completing cash transactions and take cash dispensing beyond the teller stand with CFM’s Remote Transaction Assist (RTA), a cash automation solution that allows transactions to be completed by staff across the credit union in concert with any RTA cash… Read more »
Member Fee Manager
Users of the Jack Henry™ Symitar® core know that they are using the most flexible platform in the industry. When it comes to managing the entire process of reviewing and reversing fees, the Member Fee Manager provides your MSRs with valuable insight into fees the member has incurred in the past so that decisions on… Read more »
eReceipts
How can you stand out to your members? By offering just the right services when (or before) they expect them! eReceipts are something that members have become accustomed to in the retail environment – why shouldn’t they expect this from your credit union? Whether they opt to always receive an eReceipt, or an eReceipt along… Read more »
