Multichannel Notifications

Sending digital messages sounds simple, but credit unions do not always have access to a streamlined tool to send electronic notices to their members, prospects, dealers, select employer groups, and vendors. Postal notices have slower delivery times than eNotices and credit unions can’t send one-time eNotices to members and staff. Multichannel Notifications are a cost-effective… Read more »

Core Consulting and Business Continuity Planning

Core Consulting is a service that provides credit unions the opportunity to work with a subject matter expert to maximize their use of the Jack Henry™ Symitar® core. Business Continuity Planning helps credit unions prepare for an emergency before one happens. Credit unions can leverage these services together for the most comprehensive strategic planning. Maximize… Read more »

Enhanced Statements

Whether through email or U.S. Mail, your members already are receiving statements. Are you leveraging this opportunity to connect with your members? Each month is a chance to share services, promotions, and to inform members of the benefits available to them. Enhanced Statements are customized monthly member statements that can leverage multiple target groups for… Read more »

3D Secure

Digital transactions have become commonplace. With most cardholders completing transactions online, implementing strong, effective tools to prevent fraud and unauthorized card use has never been more important. 3D Secure, offered through our partnership with Fiserv, is a risk-based authentication solution. This secure protocol connects digital merchants and financial institutions at the time of online checkout…. Read more »

Card Risk Office

Are you having a tough time staying up to date on the latest types of fraud that can impact your members? If so, you are not alone. Card Risk Office is designed to help protect credit unions and their members from fraud and the impacts of fraud. It centralizes risk management in one place while… Read more »

Award Winning Campaigns – 2023 Diamond Awards

If you’re lucky enough to be part of the credit union industry, you’ve already won. You’re helping members access the tools and resources that empower them to live their best financial lives. You’re making a difference in your community. You embody the People Helping People philosophy that is the cornerstone of the credit union movement…. Read more »

MoneyPass

Members expect convenience and want to be able to access their funds anytime, anywhere. Easily locating a fee-free Automated Teller Machine (ATM) is a significant value-add for your members. Don’t miss out on interchange income and be passed over for membership in favor of an institution with broader account access. The MoneyPass National Surcharge Free… Read more »

Core Consulting With Funded Consults

It is challenging for credit unions to maintain in-house Symitar expertise. Staff turnover, employees wearing many hats, the need for rich (but time-consuming) member interactions, and the ever-changing world of technology all make it difficult for staff to focus on the strategic challenges of growing a credit union. As an established, trusted partner, Synergent has… Read more »

Data Snapshot Analysis

The Data Snapshot Analysis, valued at $2,500, is a service to credit unions that shows the power their data holds. Synergent Marketing Services automates marketing solutions, allowing you to easily reach targeted members most likely to be interested in the promotion you are offering. From tactics to custom creative strategies, to analysis and reporting, driving… Read more »

Loan Charge-Off Workflow

In today’s world of technology and automation, eliminating manual processes wherever possible provides credit unions with the gift of time! For users of the Jack Henry™Symitar® core, automating the charge-off process is possible through the Loan Charge-Off Workflow!