Meet SAM, your personal assistant for Symitar! SAM, or the Simple App Menu, enables you to redesign and display your specfile programs into a user-friendly HTML display, making it easier and more efficient for your staff to locate the items they need quickly.
Your team fills a range of functions to best serve your members. Increase the flexibility of completing cash transactions and take cash dispensing beyond the teller stand with CFM’s Remote Transaction Assist (RTA), a cash automation solution that allows transactions to be completed by staff across the credit union in concert with any RTA cash… Read more »
Users of the Jack Henry™ Symitar® core know that they are using the most flexible platform in the industry. When it comes to managing the entire process of reviewing and reversing fees, the Member Fee Manager provides your MSRs with valuable insight into fees the member has incurred in the past so that decisions on… Read more »
How can you stand out to your members? By offering just the right services when (or before) they expect them! eReceipts are something that members have become accustomed to in the retail environment – why shouldn’t they expect this from your credit union? Whether they opt to always receive an eReceipt, or an eReceipt along… Read more »
Is your staff maxed out? Does your credit union have a backlog of projects that need clearing? Do you need more help writing and integrating code for the latest third-party product? Would you like to develop core data reports that can guide your credit union decision making? If you answered “yes” to any of these… Read more »
Synergent is a FinTech-focused service bureau that provides state-of-the-art core processing and ancillary services that best serve credit unions and their members. Competing on relationship and delivering the unique resources that each credit union needs to succeed, Synergent provides access to not only the Jack Henry™ Symitar® core platform, but also payments, technology, and marketing… Read more »
Manual processes can take hours of staff time and should be automated whenever possible to allow focus on other key functions. In order to provide required member account balance data for Social Security and Medicare, credit unions receive information from Accuity on behalf of the federal government. Currently, this process requires manual work that can… Read more »
Great digital experiences drive cardholder activity. Putting the power to do more instantly in the hands of members increases card usage. With digital wallet spend projected to grow by 83% by 2025, this is a trend that is here to stay. Gain top-of-wallet and first app status with CardHub.
Credit unions must find innovative ways to stand out from their competitors. Offering competitive member rewards programs is one way to quickly become your members’ primary financial institution. Incentive programs allow credit unions to establish and maintain positive relationships with their members, attract new members, and increase product usage—helping both the credit union and its… Read more »
In today’s connected world, members expect notifications via text messaging on their mobile devices. Go beyond standard notifications with EnFact Premium Texting, a service that can immediately improve member support by offering fraud-alert texts to all of your cardholders without any interaction on their part to initiate the texts.