Manual processes can take hours of staff time and should be automated whenever possible to allow focus on other key functions. In order to provide required member account balance data for Social Security and Medicare, credit unions receive information from Accuity on behalf of the federal government. Currently, this process requires manual work that can… Read more »
Great digital experiences drive cardholder activity. Putting the power to do more instantly in the hands of members increases card usage. With digital wallet spend projected to grow by 83% by 2025, this is a trend that is here to stay. Gain top-of-wallet and first app status with CardHub.
Credit unions must find innovative ways to stand out from their competitors. Offering competitive member rewards programs is one way to quickly become your members’ primary financial institution. Incentive programs allow credit unions to establish and maintain positive relationships with their members, attract new members, and increase product usage—helping both the credit union and its… Read more »
In today’s connected world, members expect notifications via text messaging on their mobile devices. Go beyond standard notifications with EnFact Premium Texting, a service that can immediately improve member support by offering fraud-alert texts to all of your cardholders without any interaction on their part to initiate the texts.
Card programs have a lot of moving parts. But there is a way to streamline vendor management, improve member cross-selling, and access member insights while still having a full suite of card program services. The Integrated In-House Credit Card Program by Synergent delivers a fully-integrated credit card program that leverages the Symitar Episys core processor’s… Read more »
Checks remain a popular instrument for both consumer and business members alike. Credit unions need a secure, scalable option to print checks, whether they are printing on blank check stock or copying PDF check images to be saved on their platform. Credit unions who partner with Synergent can access Wycom WyChecks Deluxe, an ideal hosted… Read more »
In our digital-first, fast-paced world, members no longer are satisfied receiving their debit card in the mail days or weeks after opening a new account or requesting a replacement card. Being able to provide a card in-hand before they leave the branch is ideal and increases member satisfaction. Offered exclusively to our trusted credit union… Read more »
In our fast-moving world, being able to provide account access instantly is a great advantage to both members and your institution alike. Temporary Debit Cards are a solution that ensures cardholders can use an EMV or magstripe card instantly for 15-30 days while awaiting their permanent card in the mail. Being able to provide this… Read more »
Credit unions must remain competitive and agile in offering core-integrated, real-time payments solutions. Synergent has partnered with Jack Henry & Associates to provide JHA PayCenter, a payments hub that enables access to real-time payments. Member-facing solutions currently include Zelle and RTP Receive. In the future, as the faster payments space continues to evolve, additional services… Read more »
Credit unions must provide fast person-to-person (P2P) payments to meet member demand, and to compete with FinTechs and Big Techs in the digital era. Zelle® is one solution available now. For almost anyone with a U.S. checking or savings account, Zelle is an easy-to-use P2P payments solution. It has full integration with mobile and online… Read more »