Business Continuity for Credit Unions

Hope for the best – but prepare for the worst. Does your credit union have a plan in place in the event of a disaster? In the event of catastrophic loss, security, data recovery, and, most importantly, peace of mind, are priceless. Partner with Synergent today to get your credit union’s business continuity planning in… Read more »

Business Continuity & Disaster Recovery

While Synergent routinely works with credit unions to develop their business continuity plans, we also practice what we preach. Whether it is safeguarding your sensitive member data that could be housed in our Symitar® Episys® core system or ensuring customer service and payment processing systems are rapidly restored in the event of an interruption, Synergent… Read more »

Merrimack Valley CU

On September 13, a series of deadly gas explosions occurred in Lawrence, Andover, and North Andover Massachusetts. Governor Charlie Baker declared a state of emergency and Andover Fire Rescue Chief Michael B. Mansfield stated, “It looked like Armageddon.” Thousands of residents unexpectedly could not return to their homes for several days. One of Synergent’s credit… Read more »

Synergent Notification Services (SNS)

Hope for the best, prepare for the worst. We often remind our credit union customers of the importance of implementing a business continuity and disaster recovery plan. Synergent has one of its own, so we are able to communicate with you quickly and effectively in the event of an emergency. Synergent Notification Services (SNS) is… Read more »

Marketer’s Toolkit – Vol. 4 – Conversion Communications

Synergent Marketing integrates automation directly with the core. This allows for the fastest-to-market turnkey solutions that exceed results over any other managed services provider at competitive rates. From strategy, to custom creativity, to analysis and reporting, driving your return on marketing investment is our goal. We have experience in over 1,000+ unique, data driven projects… Read more »

ATM Managed Services

The ATM Managed Services solution outsources ATM fleet maintenance and management, allowing credit unions to spend more time on member-focused activities. Simplify transaction processing and terminal connectivity maintenance with ATM driving Streamline vendor management Save staff time while reducing costs Provide members with a seamless, branded experience

Transactional Data Mining

Do you want to increase and quantify your credit union’s return on marketing investments? The benefits of credit unions leveraging transactional data to better serve members through data are clear—the power of data to place the right message, to the right member, at the right time has never been more powerful. Mine various data sources… Read more »

Targeted Marketing

Targeted marketing and transactional data mining go hand-in-hand. You first need to know who you want to target. Once that has been decided by using data analytics, creating the message and getting that message to your members is the next step. By considering your audience, business goals, strategy, and delivery tactics, targeted marketing delivers messages… Read more »

Member Email Automation

Member Email Automation allows credit unions to easily access member data for personalized email marketing. Extract core member data for list generation & segmentation Automate email marketing campaigns based on transactions Create personalized email workflows & member journeys Eliminate manual extracts & reduce errors

Marketer’s Toolkit – Vol. 2 – Transactional Data Mining

Synergent Marketing integrates automation directly with the core. This allows for the fastest-to-market turnkey solutions at competitive rates that exceed results over any other managed services provider. From strategy, to custom creativity, to analysis and reporting, driving your return on marketing investment is our goal. We have experience in over 1,000+ unique, data driven projects… Read more »