Are you having a tough time staying up to date on the latest types of fraud that can impact your members? If so, you are not alone. Card Risk Office is designed to help protect credit unions and their members from fraud and the impacts of fraud. It centralizes risk management in one place while… Read more »
Members expect convenience and want to be able to access their funds anytime, anywhere. Easily locating a fee-free Automated Teller Machine (ATM) is a significant value-add for your members. Don’t miss out on interchange income and be passed over for membership in favor of an institution with broader account access. The MoneyPass National Surcharge Free… Read more »
Merrimack Valley Credit Union conducts its business in a very competitive market just outside of Boston, MA. Having all of the latest products and services that their members are looking for is crucial to the success of their credit union. Partnering with Synergent has helped them achieve and exceed their goals, from accessing Jack Henry™… Read more »
How can you stand out to your members? By offering just the right services when (or before) they expect them! eReceipts are something that members have become accustomed to in the retail environment – why shouldn’t they expect this from your credit union? Whether they opt to always receive an eReceipt, or an eReceipt along… Read more »
Great digital experiences drive cardholder activity. Putting the power to do more instantly in the hands of members increases card usage. With digital wallet spend projected to grow by 83% by 2025, this is a trend that is here to stay. Gain top-of-wallet and first app status with CardHub.
Your credit union’s needs are as unique as your members. Ensuring the right fit for your credit cards program is essential for both member and staff satisfaction.
Credit unions must find innovative ways to stand out from their competitors. Offering competitive member rewards programs is one way to quickly become your members’ primary financial institution. Incentive programs allow credit unions to establish and maintain positive relationships with their members, attract new members, and increase product usage—helping both the credit union and its… Read more »
Credit cards are not new, and they have become ubiquitous. Having a robust credit card program that exceeds member expectations is a primary driver in making credit unions stand out from the competition. With credit cards being one of the most profitable products offered by any financial institution, focusing on growing credit card programs needs… Read more »
In today’s connected world, members expect notifications via text messaging on their mobile devices. Go beyond standard notifications with EnFact Premium Texting, a service that can immediately improve member support by offering fraud-alert texts to all of your cardholders without any interaction on their part to initiate the texts.
Card programs have a lot of moving parts. But there is a way to streamline vendor management, improve member cross-selling, and access member insights while still having a full suite of card program services. The Integrated In-House Credit Card Program by Synergent delivers a fully-integrated credit card program that leverages the Symitar Episys core processor’s… Read more »