Nothing is so constant as change. But even when carefully planned and orchestrated, change is hard. It requires collaboration across many departments, implementation, and clear communication with staff and members alike. Add in an unplanned but necessary change and the stress levels can rise even further. Gardiner FCU, headquartered in Gardiner, Maine, needed to update… Read more »
It is challenging for credit unions to maintain in-house Symitar expertise. Staff turnover, employees wearing many hats, the need for rich (but time-consuming) member interactions, and the ever-changing world of technology all make it difficult for staff to focus on the strategic challenges of growing a credit union. As an established, trusted partner, Synergent has… Read more »
Core conversions are complex. But sharing your Symitar core conversion with your members doesn’t have to be rocket science. Synergent is like no place else. We are the only service bureau that partners directly with Symitar to provide core processing, integrated products, and innovative services exclusively to credit unions.
In today’s world of technology and automation, eliminating manual processes wherever possible provides credit unions with the gift of time! For users of the Jack Henry™Symitar® core, automating the charge-off process is possible through the Loan Charge-Off Workflow!
Synergent outlines the steps and tips for a successful core conversion, including preparing your staff, conveying the benefit to members, tools for comprehensive communication, and more.
Meet SAM, your personal assistant for Symitar! SAM, or the Simple App Menu, enables you to redesign and display your specfile programs into a user-friendly HTML display, making it easier and more efficient for your staff to locate the items they need quickly.
Your team fills a range of functions to best serve your members. Increase the flexibility of completing cash transactions and take cash dispensing beyond the teller stand with CFM’s Remote Transaction Assist (RTA), a cash automation solution that allows transactions to be completed by staff across the credit union in concert with any RTA cash… Read more »
Users of the Jack Henry™ Symitar® core know that they are using the most flexible platform in the industry. When it comes to managing the entire process of reviewing and reversing fees, the Member Fee Manager provides your MSRs with valuable insight into fees the member has incurred in the past so that decisions on… Read more »
Merrimack Valley Credit Union conducts its business in a very competitive market just outside of Boston, MA. Having all of the latest products and services that their members are looking for is crucial to the success of their credit union. Partnering with Synergent has helped them achieve and exceed their goals, from accessing Jack Henry™… Read more »
In June 2013, HRCU went live with Jack Henry™ Symitar® core processing through their partnership with Synergent. Having had some time to see the benefits of converting, along with the integrated solutions and unparalleled service they are receiving, hear what employees are saying throughout HRCU.