After a thorough analysis and evaluation of its delivery of card plastic product and service, Synergent is pleased to announce that it is expanding its payments partnership with Fiserv to include plastics. According to Synergent’s VP of Payment Services, Rebekah Higgins, the new partnership with Fiserv Output Solutions (FOS) offers a variety of benefits, including improved service delivery standards, expanded print-on-demand services that will allow credit unions to offer multiple card designs, and savings in both the purchase of plastics and production costs.
“Connecting the dots between payments, technology, and marketing to help credit unions best serve their members is the value we bring to our user relationships. From offering network analysis to fraud prevention support, we streamline and simplify access to the products and services that credit unions need to conduct day-to-day business. The payment landscape is evolving rapidly, and each credit union wants to be unique in their marketspace,” said Higgins. “The support we provide to credit unions allows them to tailor these products and services to best fit with members’ demands. This approach to service delivers on our vision for credit unions—to be at the right service, at the right time, and in the right place wherever their members might be.”
“We are very excited about what this new expanded relationship with Fiserv will allow us to do to better serve our credit unions. In addition to providing competitive and innovative solutions to our credit unions, it also provides enhanced capabilities and value, as well. It’s a win-win for everyone, and reinforces our continuous commitment to credit unions,” explained Todd Mason, President/CEO of Synergent. The conversion to this new plastic provider will be completed over the next several months with the goal to have all credit unions transitioned to Fiserv by early fourth quarter of 2018.